Majid

Global Key Account Manager MEA, CIS & APAC
Live in United Arab EmiratesNationality United Arab Emirates
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Summary

18 years of experience in Business Consulting, Sales & Marketing, Pricing, Negotiations, Account Management, Project Execution, Contracts and Commercial. Worked on several Key Accounts i.e. Vodafone ,Ooredoo, Telenor, VEON, MTN, China Mobile, Beeline, SEA, MEA and CIS Telco Service Provider market. Also have experience in key industrial & FMCG segments, Energy/Oil & Gas, financial giants towards communication system offerings. At CommScope: Lead CommScope Wireless, Wireline, Enterprise, Rucks and Arris business across MEA and APAC & CIS Key Accounts. Manage Channel Partner and Distributor to execute smooth business operations for respective territories. Also accelerating Y-o-Y pipeline with potential accounts and opportunities. At IBM: I worked on Telco's, Non-Telco's and FMCG's apropos Account Management, Customer relationships, Sales & Marketing of IBM diversified brand & product portfolio. (Mobilink, China Mobile Pakistan, Warid & Wateen), SNGPL, ICI, Railways, Punjab Govt, FMCG's (PEPSI & NESTLE) and small & medium enterprises. At Ericsson: I worked as a key member and Account Commercial, Bid Manager & Price Manager and successfully concluded the Break-in and expansion sale of Ericsson products and services worth USD 255 Million.Lead as a Chief negotiator for multiple business opportunities. I have got experience in Break-in ventures i.e. making dormant accounts active and reducing the competition market share through consultative and relationship selling. Highly experienced in competing versus Huawei through consultative approach. Specialties: Sales, Strategy & Marketing Cross Brands and Cross Functional Team Handling CRM/Building Business Pipeline Strategic Solution Selling through Value Account Growth Planning for Jump start to business Relationship Sales Pricing & Commercial Customer Life Cycle Management Strategic Brand Management Sales and Distribution Strategies and Operations Channel Partner/Distribution Management Key Accounts Management - Global Accounts

Work experience

  • Global Key Account Manager MEA, CIS & APAC

    ANDREW an Amphenol company
    2025.02-Current(2 years)
  • Global Key Account Manager MEA , CIS & APAC

    CommScope
    2020.07-2025.02(5 years)
    Looking after MEA , CIS and APAC Key Accounts business - Service Providers
  • Regional Manager - Service Providers

    CommScope
    2018.11-2020.07(2 years)
    To lead CommScope Int business in Global Service Providers Account (Telenor , VEON , Ooredoo , MTN and Etisalat) covering territory in PK, AFG, Maldives, Yemen by developing mature local channel , assisting services provider via broad range of diversified portfolio in Wireless, Connectivity Solution, Enterprise , Arris and RUCKS Solution. In addition to this drive channel partners and distributor towards right direction to cover product span in respective accounts.
  • Regional Manager PK, Qatar, Bahrain, Bangladesh, AFG & Maldives

    CommScope
    2014.04-2018.11(5 years)
    To lead CommScope Int business in Qatar , PK, AFG, Maldives, Bahrain & BL Account covering end-end complete portfolio of CommScope i.e Andrew and Argus - Wireless, Wireline Solutions, Enterprise Solutions and Network Monitoring Solutions. Worked on Key Customer Services Providers Account, catered end to end site solution by providing them consultancy and support , successfully closed contracts by winning and leading the main RFP's.
  • Country Manager Pakistan & Afghanistan

    CommScope
    2012.04-2014.04(2 years)
    To lead CommScope Int business in PK & AFG covering end-end complete portfolio of CommScope i.e Andrew and Argus - Wireless, Wireline Solutions, Enterprise Solutions and Network Monitoring Solutions. In addition to this drive chanel partners and distributor towards right direction to cover product span in respective accounts.
  • Account Manager - Telecom Sector

    IBM
    2010.06-2012.06(2 years)
    •Build pipeline for YoY growth. Grow faster than market to gain share on country level to achieve accelerated growth in Revenue and Profitability. •Expanding IBM’s Software portfolio (Business Intelligence, Information Management, Enterprise Architecture, Network Performance and Monitoring, OSS & BSS) also IBM's Service Delivery Platform (SDP) •To ensure constant contact with account managers of partners like, CISCO, Juniper, SAP, Oracle etc in order to develop relationships for business growth. In addition to this accelerate building relationship with major telco vendors e.g. Huawei and Ericsson to compliment the industry solutions •Support Business Partner Organizations to establish volume play and reach white spaces, win backs, and segment accounts for total IBM play. •Assist Global Technology Services (GTS) and Global Business Services (GBS) to achieve next level of services play e.g. Data centers, SP core network deployments, Cloud Computing, ISS, BCRS etc •Accelerate IBM's business growth in Telcos with special focus on developing business in dormant accounts and excel with the consultative approach. •Regularly meet customers and develop relationship with key C-level in assigned territory. Also, keep strong follow-up on the action items and ensure customer satisfaction by monitoring complaints to be closed as soon as possible. •Record all opportunities in SIEBEL and ensure that the content is accurately reflecting the reality all the time. Provide the management with business pipeline and opportunity life cycle. •Expand IBM’s Maintenance & Technology services to leverage multivendor services delivery within assigned territory. Drive the business consultancy and value to customer for Quick Wins and Must wins battles. Lead the team for expanding strategic/complex solutions e.g Data Warehouse (Netezza) , IBM's new acquisitions, Campaign Management, Churn Prediction and Analytics with indicators on customer ROI, ITO, cost savings and TCO.
  • Key Account Manager

    Ericsson
    2009.03-2010.07(a year)
    KAM CHINA MOBILE PAKISTAN Sales & Marketing of company’s products and services Driving sales of key solutions/services of strategic importance to Company Working as Pricing Expert for ZONG Phase-II and upcoming 3G projects Responsible for all Sales Tools (SMIS, Verdi, ECP, SPT & ERIDOC) for the Key Account and obtaining various reports from such tools for the review and decision making by the KAM /AU Head Building and maintaining relations with the customer and in accordance with the account plan. Contribute in sales process management from opportunity creation to final accept and payment Provide customer requirement and competitor’s activities input to KAM and Business Units Meet Ericsson business objectives, in terms of revenue and profit objectives Support in identifying new business opportunities and maintaining up to date opportunity pipeline/funnel Responsible for preparing and following up business cases for the customer Preparing or managing proposals, agreements and contracts of various complexities Following up commercial matters within the account Also responsible for driving VAS & Multimedia Sales (LBS, Push Email, Mobile TV & DDS etc etc) Assume responsibility towards defined targets including financial targets Ensure customer satisfaction (as measured in the customer satisfaction survey) Responsible for preparing offers and draft contracts, with guidance from Director Key Accounts and other BU stakeholders Preparation of SoX compliance document on quarterly basis Analysis of current market situation and assist in the evaluation of Ericsson’s market position Responsible for Opportunity Profitability Calculation Model (OPCM) for China Mobile
  • Price Manager (Commercial Management)

    Ericsson
    2008.03-2009.03(a year)
    Responsible for Business Case, ROI Analysis and Forecasting Business Trends Align UM's , Payments Terms, Market Contribution and Cash Flows as per organizational commercial guideline. •Worked as Pricing Manager covering all scope of turn key project. •Worked on various sales tools & forecasting of products for China Mobile project. •Participated in tenders for China Mobile turnkey Rollout Phase I and Phase II. •Account Commercial Responsible in tender teams for Support Services Contract and Field Operation Services (Managed Services portfolio) •Responsible for preparing offers and contracts, with guidance from Director Key Accounts. •Develop and maintain close relationship with the customer with continuous improvement. •Preparation of SoX compliance •Analysis of current market situation and assist in the evaluation of Ericsson’s market position. •Responsible for all Sales Tools (SMIS, Verdi, ECP, SPT & ERIDOC) for the Key Account and obtaining various reports from such tools for the review and decision making by the KAM /AU Head.
  • Key Account Executive (Business Development and Marketing)

    Ericsson
    2006.06-2008.03(2 years)
    Ericsson Pakistan-Business Development Worked as Key Account Executive in Business Development & Marketing/Sales Dept Business Intelligence. Relationship Sales Driver for Key Issue Analysis Profitability & business analysis tools. Worked on risk analysis of opportunities of various operators Involved in Bid Management for several business opportunities.
  • Management Trainee

    Mobilink
    2005.06-2005.08(3 months)
    NSS Department.
  • Trainee Engineer

    Baker Hughes
    2005.05-2005.05
    Worked in Health Safety & Enviornmental (HS&E) department.
  • Trainee

    Siemens
    2004.06-2004.06
    Trainee Final Testing Lab.

Educational experience

  • Global Sales School IBM South Africa

    Certified Seller Sales
  • Bahria University

    MBA Marketing
  • Ghulam Ishaq Khan Institute of Engineering Sciences & Technology

    BS Engineering Sciences Telecommunication & Semiconductors
  • PAF Inter College E-9

    HSSC Pre-Engineering
  • IMCB F-8/4

    SSC Matriculation

Languages

English
Urdu
Fluent
Basic
Arabic
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