Summary

Work experience

• Revenue Collection Officer

  Bureau of Internal Revenue

  2012.02-Current

  (14 years)

  Tagbilaran City, Bohol, Philippines · Monitor regularly and strictly tax compliance of taxpayers under jurisdiction. · Receive all tax returns/forms/declarations and issue electronic revenue official receipt, official receipt and acknowledgement receipt accordingly. · Check completeness of information on the filed return/form/declaration and attachments received. · Impose penalties on late returns filed. · Remit/deposit collections to authorized government bank. · Communicate with taxpayers thru writing, in person or by phone. · Prepare monthly reports of tax collection/payments. · Encode/maintain record in the cash receipts record. · Inform taxpayers on their rights under the law and provide guidance and service in order to assist taxpayers in resolving their tax problems. · Collaborate with other agents/officers and collection staff to address team goals. · Upload data in accordance with company policies, data security protocols and revenue regulations. · Answer and respond to client queries and concerns by telephone and email to support positive communications and increase satisfaction. · Achieve collection goals/targets.
• Billing and Accounting Clerk

  Medical Mission Group Hospital and Health Services

  2010.11-2012.01

  (a year)

  Tagbilaran City, Bohol, Philippines · Prepare patient's final billing as they are given discharge order. · Call and ask for doctor's professional fees to include in patient's bill. · Answer patient's queries regarding the hospital bill. · Process client payments following company regulations, financial policies and procedures. · Perform filing, data entry and record keeping of client files using Microsoft Excel and manual entry of books. · Assist accounting staff with month-end financial reports. · Work diligently to assist accounting team by compiling and analyzing data and tracking client/member information. · Provide exemplary service to clients, maintaining and improving relationships for future business opportunities. · Gather transactions and record activity in Excel format to maintain consistent documentation. · Communicate with clients to facilitate timely payments and reduce outstanding accounts receivable balances. · Manage accounts payable and receivable according to terms of agreements.
• Nanny/Domestic Helper

  Lee Yuen Man (Hongkong)

  2008.07-2010.09

  (2 years)

  • Do the household chores like cleaning, cooking and laundry. • Fetch the kids from school. • Take good care of the children and have quality time with them. • Help kids with their homework.
• Private/Personal Secretary

  Ambassador Ateeq Al-Fagan (Kuwait)

  2005.08-2007.10

  (2 years)

  • Deal with emails and phone calls by responding and passing on messages. • Remind important tasks and deadlines. • Encode/type, compile and prepare correspondence. • Transcribe from dictation on research topic for PhD dissertation. • Research and collate data from the internet and books. • Organize and maintain cleanliness in the home office.

Educational experience

• University of Bohol

  Management Accounting

  1999.06-2004.03

  (5 years)

  Bachelor of Science in Commerce Major in Management Accounting

Languages

Certificates

Skills