Krishna Gopal Poudel

deputy manager - channel & sales operations
Sales Manager/SupervisorLive in IndiaNationality India
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Work experience

  • deputy manager - channel & sales operations

    OPPO India
    2023.03-Current(3 years)
    • Manage and strengthen relationships with distributors and channel partners across the regions to ensure product availability, visibility and SO accordingly. • Proactively identify zero-stock stores and achieved 60–70% WOD coverage for key products through structured regional collaboration. • Interviewed more than 200+ consumers, promoters, and retailers to identify sales challenges and product feedback, helping drive 20–25% MoM growth in Pan-India sales. • Coordinate end-to-end motivational meet up by aligning with sales teams and stakeholders to drive front-line execution and achievement of new product sales targets. • Collaborate with CRM Managers to develop self-analysis dashboards, enabling real-time performance tracking and reducing manual reporting efforts by 70%. • Conduct competitor research across key metrics to identify market gaps and support to draft the new strategy to counter their share in the market.
  • Product & User Operation Manager

    OPPO
    2022.02-2023.01(a year)
    • Collaborated with Product team to drive feature development for OPPO and OnePlus membership platforms, conducted user interviews, and translated feedback into actionable product improvements that help increase DAU by 30%. • Managed user acquisition, retention, issue resolution, and satisfaction surveys for the membership system, increased overall user retention by 40%. • Acted as the primary bridge between China HQ and local market teams, ensuring strategic alignment and smooth execution of product and operational goals across regions. • Planned and executed data-driven regional campaigns and promotional events to improve user engagement and membership adoption, driving a 20% increase in monthly active users and a 20% growth in membership revenue.
  • Social Media Operation Manager

    TIENS Group
    2021.06-2022.01(8 months)
    • Planned and managed community and content operations across key overseas social media platforms (Instagram, TikTok, Facebook &YouTube), growing brand presence and follower engagement. • Developed and maintained strategic relationships with influencers and brand partners to amplify reach and drive campaign performance. • Tracked and analyzed social media KPIs and audience insights to optimize content strategy and improve campaign ROI.
  • operations manager - regional markets

    BIGO
    2020.11-2021.04(6 months)
    • Managed daily live-streaming platform operations for regional markets, ensuring smooth execution of in-app events, PK competitions, and other engaging events. • Developed and implemented revenue-sharing policies and incentive structures for streamers and agencies, directly contributing to regional monetization growth. • Devised market-specific operational strategies tailored to regional user behaviour, improving platform engagement metrics.
  • Trust & Safety Operations

    ByteDance
    2018.12-2020.11(2 years)
    • Evaluated and mitigated risks across product feature domains — including comments, hashtags, and search — to maintain a safe and compliant platform environment. • Researched, drafted, and implemented regional keyword policies and sensitive content guidelines, ensuring platform standards aligned with local regulatory and cultural requirements. • Managed fake news and misinformation moderation to keep the platform safe from harmful content. • Designed and delivered internal training programs to enhance policy understanding, reduce moderation errors, and proactively prevent emerging risks. • Collaborated cross-functionally with product, legal, and regional teams to develop and roll out safety strategies across multiple content scenarios.

Educational experience

  • Zhengzhou University, China

    Advanced Chinese Language Program
    2014.01-2018.01(4 years)
  • Visva-Bharati University

    master of arts - chinese language & literature
    2012.01-2016.01(4 years)
  • Visva-Bharati University

    chinese language & literature
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