I work closely with NFU Mutual Partners to prospect and develop new commercial business relationships while also engaging in general insurance sales and supporting wider sales development initiatives. I focus on identifying opportunities, building strong client connections, and driving business growth through tailored solutions. I attend monthly sales meetings to monitor progress and ensure that sales targets are consistently achieved, maintaining a strong emphasis on customer satisfaction and long-term retention. Key Achievements Include: ➢ Consistently book an average of 10 partner meetings per month, ensuring a strong pipeline of new business opportunities. ➢ Exceed personal sales and development targets every month, demonstrating consistent performance and commitment to growth. ➢ Contribute to sales wins with large corporate clients, strengthening NFU Mutual’s presence in the commercial insurance market. ➢ Strengthen client relationships, contributing to high levels of customer satisfaction and retention. ➢ Support wider sales initiatives, helping the team to surpass collective targets and drive regional growth.

As a part of the Archus Graduate Development Programme, I gained experience across Technical Advisory, Strategic Advisory, and Project Management, with a particular focus on NHS capital projects. During this time, I supported bid writing and contributed to successful tender submissions, delivered presentations to both internal teams and external stakeholders, and developed strong analytical and problem‐solving skills through involvement in complex NHS projects. Projects included; ➢ BCUHB Nuclear Medicine OBC: Business case review and evaluation criteria development. ➢ Leicestershire Partnership Trust: Estate Strategy support. ➢ Northamptonshire Partnership Trust: Estate Strategy support. ➢ Herefordshire & Worcestershire: Clinical Strategy support. ➢ Bristol Eye Hospital: Stakeholder engagement support.

In my role, I proactively engaged with customers in Spain, Italy, France, the US, and the UK through email and telephone communication to secure timely payments. I handled the processing and generation of reminder letters and monthly statements and collaborated with the sales ledger/accounts receivable. Additionally, I maintained accurate client details and account records, promptly resolving queries and issues within company guidelines.

➢ Planned and coordinated charity events for UK and global businesses. ➢ Organised logistics including conference setup and catering. ➢ Leveraged language skills to deliver exceptional service to French and Spanish-speaking clients.

➢ Delivered English Language and British Culture lessons to classes of 20 students. ➢ Provided one-to-one language support tailored to individual needs. ➢ Contributed to curriculum planning and extra-curricular activities.

➢ Maintained store presentation and processed sales/exchanges/refunds. ➢ Delivered quality customer service and managed stockroom operations.

➢ Surpassed sales targets through product knowledge and upselling. ➢ Supported merchandising and after-sales care to encourage loyalty.

➢ Maintained inventory, ensured bar presentation, and verified customer ID. ➢ Assisted with closing procedures and customer service.