Kiki's Resume

Kiki

Retail Store Manager

Female

24 y/o

Sales representative/Customer Representative/BD Manager/Sales Manager/Supervisor

Live in Japan

Nationality Japan

Summary

2022-2024 ECC JUNIOR Hello! My name is Kiki. I’m a native Japanese speaker from Kyoto, and I’m currently 24 years old. I have been teaching Japanese and English for about two years to students from various countries such as China, Korea, Thailand, and the Philippines, both online and at a cram school. I specialize in conversation-based lessons and can support a wide range of learners, from beginners to intermediate students, as well as those looking to learn business Japanese. I also enjoy teaching about cultural background, daily conversations, pronunciation, and the proper use of polite expressions like keigo. Teaching is my passion, and I would be happy to share the joy of language learning with my students. I will do my best to support your Japanese learning journey!

Work experience

Store Manager
Maison Kitsune Japan Co., Ltd.
2022.04-Current
(3 years)
• Responsible for managing the store and sales and creating attractive merchandise displays and store layouts to ensure strategic placement of products to maximize purchases • Providing employee orientation, training, supervision, and evaluation • Assisting customers from finding to selecting items by communicating with customers to identify purchasing needs, directing them to appropriate sections, recommending additional products or cost-effective alternatives to enhance service and satisfaction • Welcoming customers with a smile, answering questions and inquiries regarding the products • Educating customers on promotional items to increase sales • Processing transactions and handling cash accurately • Assisting in labelling, unloading merchandise, organizing inventory room, and cleaning up Achievement • Served over 10,000 tourists using English communication skills and contributed to an increase of 10% in the store’s sales
Assistant Manager & Personal Trainer
Konami Sports Co., Ltd.
2020.09-2022.04
(2 years)
• Designed customized exercise programs to achieve clients’ fitness goals as a personal trainer • Instructed clients on the use of training machines and exercises • Instructed approx. 200+ clients each week on aerobic training as a Les Mills Instructor • Responsible for reception duties, including opening and closing the studio, maintaining the cleanliness of the studio, confirming client reservations, and ordering supplies • Prepared daily work schedules and assigned tasks for employees Achievement • Increased the enrollment rate of fitness trialists to 80% and the number of participants for aerobics classes

Educational experience

Peridance Capezio Center
Dance and Acagemic
2019.09-2020.06
(10 months)
I got a scholarship for dance, but past half month covid19 was coming and I came back to Japan.
Kyoto Municipal Hiyoshigaoka High School
International language
2016.04-2019.03
(3 years)
High school