Keng Jin
Field Service Engineer
Male33 y/oPre-sales technical support/After-sales technical supportLive in MalaysiaNationality Malaysia
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Work experience
Field Service Mechanic
Model T Operations Inc.2024.10-2025.03(6 months)• Identify the causes of malfunctions, evaluate options, and implement corrective measures. • Provide detailed feedback to the engineering team to enhance the quality and repairability of robots. • Develop efficient and repeatable work processes to handle a large volume of assembly and repair tasks. • Collaborate with other partners to improve quality, ensure consistent processes, and meet deadlines.Robot Assembly Mechanic
Model T Operations Inc.2024.07-2024.09(3 months)• Manufactured and assembled robots. • Conduct on-site trial adjustments. • Managed inventory. • Performed tool checks.Contract Deployment Engineer
Amazon Japan G.K. (contracted through Robert Walters Japan K.K)2024.04-2024.06(3 months)• To manage deployment of the robotic systems used in fulfilments centers and ensure completion within planned schedule. • Liaise with vendors carrying out the deployment while improving workflow. • Troubleshoot issues which will affect progress of deployment.Field Service Engineer
Miura Boiler Malaysia Sdn. Bhd.2020.11-2024.02(3 years)• Responsible for providing technical support by applying thorough knowledge and advanced technical expertise to the inspection and maintenance of steam boilers. • Carry out troubleshooting on equipment malfunctions and correct equipment deficiencies. • Attend to enquiries from both potential clients and existing clients. • Collaborate with Singapore subsidiary to monitor boiler water quality.Process Engineer
Datasonic Manufacturing Sdn. Bhd.2017.08-2020.09(3 years)• Liaised with Japanese vendors to troubleshoot technical issues and modification requests in order to improve production efficiency and user-friendliness. • Acted as translator onsite during visits of Japanese vendors and facilitated communication. • Managed identity document manufacturing processes from collating to laser perforation check. • Monitored and improved production yields by at least 10% through reducing rejects while maximising uptime. • Proposed re-evaluation and restructuring of certain specifications to increase yields. • Ensured processes comply with quality specifications while fulfilling safety standards. • Addressed concerns and analysed work flows of other departments for better collaboration and recognising potential risks. • Conducted and monitored risk assessments for implemented changes in materials and processes. • Performed troubleshooting on technical issues by identifying root cause and rectifying equipment.Field Service Engineer
Sanmei Mechanical Inc.2014.10-2016.10(2 years)• Tasked with initialising and programming industrial robots utilised in various robotic systems involved primarily in material handling. • Responsible for visual image recognition setup in random picking of automobile parts. • Conducted mechanical adjustments (Cutting, offsetting and etc.) of robotic systems and surrounding equipment to eliminate obstacles and secure clearance. • Fine-tuned movements and modified programs according to onsite peripherals • Represented company at various exhibitions to promote products and services. • Acted as English translator at exhibitions.
Educational experience
Saitama Institute of Technology
Human-Robotics2010.04-2014.03(4 years)Studied the basics of mechanical and electronic engineering while learning programming motions through a humanoid robot kit.
Languages
English
Native
Japanese
Proficient
Malay
Normal
Chinese (Mandarin)
Normal
Certificates
Japanese Language Proficiency Test N1
2024.03
Basic Industrial Robot Safety Training (YASKAWA) [Acquired on 14th of July 2015]
2015.07
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