Keng Jin

Field Service Engineer
Male33 y/oPre-sales technical support/After-sales technical supportLive in MalaysiaNationality Malaysia
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Work experience

  • Field Service Mechanic

    Model T Operations Inc.
    2024.10-2025.03(6 months)
    • Identify the causes of malfunctions, evaluate options, and implement corrective measures. • Provide detailed feedback to the engineering team to enhance the quality and repairability of robots. • Develop efficient and repeatable work processes to handle a large volume of assembly and repair tasks. • Collaborate with other partners to improve quality, ensure consistent processes, and meet deadlines.
  • Robot Assembly Mechanic

    Model T Operations Inc.
    2024.07-2024.09(3 months)
    • Manufactured and assembled robots. • Conduct on-site trial adjustments. • Managed inventory. • Performed tool checks.
  • Contract Deployment Engineer

    Amazon Japan G.K. (contracted through Robert Walters Japan K.K)
    2024.04-2024.06(3 months)
    • To manage deployment of the robotic systems used in fulfilments centers and ensure completion within planned schedule. • Liaise with vendors carrying out the deployment while improving workflow. • Troubleshoot issues which will affect progress of deployment.
  • Field Service Engineer

    Miura Boiler Malaysia Sdn. Bhd.
    2020.11-2024.02(3 years)
    • Responsible for providing technical support by applying thorough knowledge and advanced technical expertise to the inspection and maintenance of steam boilers. • Carry out troubleshooting on equipment malfunctions and correct equipment deficiencies. • Attend to enquiries from both potential clients and existing clients. • Collaborate with Singapore subsidiary to monitor boiler water quality.
  • Process Engineer

    Datasonic Manufacturing Sdn. Bhd.
    2017.08-2020.09(3 years)
    • Liaised with Japanese vendors to troubleshoot technical issues and modification requests in order to improve production efficiency and user-friendliness. • Acted as translator onsite during visits of Japanese vendors and facilitated communication. • Managed identity document manufacturing processes from collating to laser perforation check. • Monitored and improved production yields by at least 10% through reducing rejects while maximising uptime. • Proposed re-evaluation and restructuring of certain specifications to increase yields. • Ensured processes comply with quality specifications while fulfilling safety standards. • Addressed concerns and analysed work flows of other departments for better collaboration and recognising potential risks. • Conducted and monitored risk assessments for implemented changes in materials and processes. • Performed troubleshooting on technical issues by identifying root cause and rectifying equipment.
  • Field Service Engineer

    Sanmei Mechanical Inc.
    2014.10-2016.10(2 years)
    • Tasked with initialising and programming industrial robots utilised in various robotic systems involved primarily in material handling. • Responsible for visual image recognition setup in random picking of automobile parts. • Conducted mechanical adjustments (Cutting, offsetting and etc.) of robotic systems and surrounding equipment to eliminate obstacles and secure clearance. • Fine-tuned movements and modified programs according to onsite peripherals • Represented company at various exhibitions to promote products and services. • Acted as English translator at exhibitions.

Educational experience

  • Saitama Institute of Technology

    Human-Robotics
    2010.04-2014.03(4 years)
    Studied the basics of mechanical and electronic engineering while learning programming motions through a humanoid robot kit.

Languages

English
Native
Japanese
Proficient
Malay
Normal
Chinese (Mandarin)
Normal

Certificates

Japanese Language Proficiency Test N1
2024.03
Basic Industrial Robot Safety Training (YASKAWA) [Acquired on 14th of July 2015]
2015.07
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