Work experience

• Channel Manager

  Huawei - Mozambique

  2022.12-2024.01

  (a year)

  Performed analysis on inbound leads generated by the sales force, optimizing outreach strategies and maintaining a consistent schedule of five tailored consultations weekly, resulting in a boost in client engagement. Developed and oversaw partner ecosystem, identifying and cultivating strategic partners, creating partnership maps, and providing end-to-end solutions that meet customer requirements through collaboration. This effort enhanced partnership-driven sales by 15%. Acquired extensive product knowledge to effectively communicate benefits to potential customers, leading to a 10% rise in product adoption rates. Successfully drove and delivered sales leads, converting 40% into new business, significantly impacting overall sales targets. Coordinated sales activities with partners and resellers, identifying and closing new business opportunities, leading to a 15% growth in new client acquisition. Built and upheld strong relationships with customers and the community, establishing long-term business growth and customer loyalty, contributing to a 20% increase in repeat business.
• Account Manager and Project Developer

  Huawei - Smart Photovoltaic Solutions - Mozambique

  2022.07-2024.01

  (2 years)

  Designed and combined Photovoltaic Solutions, leveraging a deep understanding of business and technical requirements to influence partners and secure amplified investments in company solutions. Listened attentively to partner feedback and collaborated with the product development team, resulting in enhancements to existing services that met partner needs more effectively. Educated partners on company Products and Solutions, maintaining high standards of service and fostering stronger partnerships. Performed market analysis and competitive research to identify trends and opportunities in the renewable energy sector, leading to strategic decisions that improved market positioning. Coordinated partner onboarding processes, ensuring a smooth transition and fostering long-term partner relationships.
• Account Manager

  Huawei - Tmcel Account

  2020.10-2024.01

  (3 years)

  Developed and sustained strong relationships with key customers, leading to increased customer satisfaction and loyalty. Coordinated cross-functional teams to deliver tailored solutions for customers, enhancing service delivery and boosting customer satisfaction. Streamlined administrative processes, resulting in improved efficiency and cost savings. Led administrative support for major events and VIP visits. Implemented strategic initiatives that heightened customer engagement, resulting in higher revenue. Negotiated contracts and agreements with vendors, maintaining quality and cost control. Developed comprehensive training programs for customers, which enhanced their understanding and satisfaction with our products and services. Conducted regular performance reviews and feedback sessions with customers, significantly enhancing relationship quality. Identified and resolved issues proactively, reducing customer complaints and markedly increasing overall satisfaction. Assisted in managing ongoing customer projects, contributing to their successful completion and ensuring alignment with customer expectations.
• Occupation Health and Safety Intern

  Coca Cola Beverages Africa - Mozambique

  2017.02-2017.05

  (4 months)

  Shadowed OSHA Department Manager during laboratory inspections, noise evaluations, and industrial hygiene sampling to identify and correct potential hazards, contributing to successful audit results. Maintained comprehensive documentation of daily notes, safety training records, and accident investigations, ensuring compliance with OSHA standards. Assisted in creating and distributing safety-related publications, promoting safety management and awareness throughout the facility. Executed a facility-wide noise study, identifying areas requiring hearing protection and implementing necessary measures to ensure compliance. Provided new-employee health and safety orientations, developing presentation materials to enhance understanding of workplace safety protocols. Investigated incidents, determined root causes, and implemented corrective actions to prevent future occurrences and enhance overall safety. Delivered training sessions to staff on health and safety best practices. Performed safety analyses to evaluate potential risks, contributing to the development of effective risk mitigation strategies.
• Food Control Laboratory Intern

  National Laboratory of Hygiene, Water and Food - Mozambique

  2016.11-2017.02

  (4 months)

  Upheld safety in the lab by diligently leveraging personal protective equipment and adhering to safety protocols. Supported technicians, technologists, and scientists by fulfilling lab assistant or specimen processor duties, ensuring smooth laboratory operations. Performed quality control testing on final products, verifying conformity to specifications and enhancing product reliability. Recorded test results on standardized forms, ensuring accurate data entry and effective communication with relevant personnel. Compared laboratory data against specifications to confirm compliance with requirements, supporting quality assurance efforts. Executed corrective actions when test controls were outside specified limits, maintaining the integrity of testing procedures. Demonstrated respect, friendliness, and a willingness to help wherever needed, fostering a collaborative and positive work environment.
• Quality Control Intern

  Coca Cola Beverages Africa - Mozambique

  2016.06-2016.10

  (5 months)

  Fulfilled lab assistant or specimen processor duties, supporting the work of technicians, technologists, and scientists. Performed quality control testing on final products to ensure conformity to specifications and maintain product reliability. Worked independently on complex assignments, demonstrating the ability to handle varied tasks without direct supervision. Studied reference materials and technical reports to develop a thorough understanding of job requirements and related roles within the department and broader organization. Operated computers, GIS technology, and maintenance tracking software to support laboratory operations. Reported problems and concerns to management, ensuring prompt resolution and maintaining smooth operations. Performed routine maintenance and calibration on testing equipment, ensuring accurate and reliable results. Interpreted test results by comparing them to established specifications and control limits, making informed recommendations on the appropriateness of data for release.

Projects

• Liangtan River Restoration Project

  Assistant

  2017.09-2020.04

  (3 years)

  Assistant

Educational experience

• South-west University - China

  Environmental engineering

  2017.09-2020.06

  (3 years)

  Masters Degree
• Beihua University - China

  Applied chemistry

  2011.09-2015.07

  (4 years)

  Bachelors Degree

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