Kayla

San Francisco Bay AreaNationality United States
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Work experience

  • Director of Marketing and Guest Experience

    Compass Group
    2019.05-Current(6 years)
    Conducted day-to-day project coordination, planning, and implementation across multiple teamsDeveloped and managed website, collateral, and contentLaunched a monthly e-newsletter program to 1,000 readersManaged social media accounts with engaging content and contests to increase fan engagementWorked with managers to identify areas of potential growth and to develop communication and marketing programs
  • Wedding Event Planner

    The Perfect Pair Event Planning
    2018.10-Current(7 years)
    Execute details for intimate to large weddingsCoordinate wedding events with multiple vendorsNegotiate pricing and determine budgets with clientsAct as primary source of contact for entire wedding eventFulfill contractual obligations, including communications, vendor coordination, schedule creation, budget administration and execution of events
  • West Region Account Manager

    Virtual hearing solutions
    2021.03-2021.08(6 months)
  • District Leader

    Primerica
    2020.11-2021.03(5 months)
  • Community Relations and Marketing Specialist

    Go Pet Club
    2020.08-2021.02(7 months)
    Completed follow up for customers to check in on their experience by sending a customer satisfaction survey and personalized emailCreated great customer relationships to ultimately create a brand experience that customers will recommend to their friendsRelaunched the company website and social media accounts to update the company brandProvided reports to upper management on customer satisfactionPromoted product advertising on Amazon and Chewy
  • Marketing Coordinator

    Aramark
    2018.03-2019.05(a year)
    Increased sales by +300% from the previous yearDesigned, edit, deployed, and tracked key metrics and ROI for email and social campaignsLed the reporting and analytics of the social marketing metrics to track positive growth patterns
  • Office Assistant Lead

    California State University - East Bay
    2018.01-2018.03(3 months)
  • Brand Representative

    Productions Plus – The Talent Shop
    2017.02-2018.02(a year)
    On the weekends, I work as a demo/ brand representative with products provided by ProductionsPlus in local grocery stores around the Bay Area. My job is to represent the product while giving out samples to future consumers. I take note of the consumers for product research and customer feedback. Once I receive the feedback, I relay it to upper management for the product.
  • Ambassador Lead- The Welcome Center

    California State University - East Bay
    2017.01-2017.12(a year)
  • Tours Lead Ambassador

    California State University - East Bay
    2014.11-2016.12(2 years)
  • Marketing Intership- Athletics Department

    California State University - East Bay
    2014.11-2015.11(a year)

Educational experience

  • California State University-East Bay

    Marketing/Marketing Management, General
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