Karl Way Ng
Graphic Designer
Female27 y/oCustomer Representative/Sales Administration/Back Office/Sales Operations/Solution/Marketing/Marketing Assistant/Spanish Translation/English Translation/Customer Service Specialist/Customer Service Manager/Supervisor/Media Consultant/Media Planning/Media Manager/Supervisor/Media Specialist/Assistant/Brand design/Brand Management/Brand Specialist/Assistant/Production Planning/Material Management (PMC)/Supply Chain Specialist/Assistant/Logistics Manager/Supervisor/Logistics Operations/Warehouse Management/Warehouse Manager/Supervisor/Warehouse Manager/Warehouse clerk/Visual Design/Graphic design/Graphic AD Design/Packaging Design/Industrial/Product Design/Machine Learning/IT Support Engineer/Data Scientist/Video editing/OthersLive in Dominica RepNationality Dominica Rep
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Summary
Hello! I am Karl Way, a freelance Graphic Designer and Publicist. My skills stand out especially in the areas of editorial design, illustration, and photography, which are also my favorite hobbies. I am currently self-learning how to use other Adobe programs.
In addition to that, I enjoy reading and writing.
Work experience
Supervisor and Manager
Mi Gusto2023.08-Current(2 years)Lead team of 35 employees, in order to oversee their daily operations and ensuring adherence to company policies Resolved conflicts and facilitated communication between team members, and providing a positive and trustful enviroment Analyzed market trends and consumer behavior, developing marketing tactics to increase the company's sales Created engaging content for various platforms, enhancing customer engagement and retention rates. Managed inventory control, reducing discrepancies through meticulous tracking.Customer Service Agent
Teleperformance2019.08-2022.08(3 years)About me I am a positive and highly motivated Graphic Designer. Constantly thriving with the desire of self improvement and hope of honing my abilities to Marketing Management, CriticalThinking, and Exceptional Communication, delivering top results. Adept at usinc Adobe Creative Suite, standard design software, and data analisys. I seek challenging and rewarding opportunities to prove my skills and contribute to the success of a dynamic organization Experience Effectively communicated with customers to understand their needs and provide solutions Utilized active listening skills to address customer concerns and providing positive customer relationships Developed strong problem-solving skills, quickly assessing customer issues and implementing effective solutions Handled high-pressure situations with professionalism and composure Excelled at multitasking, effciently managing multiple customer inquiries simultaneously.
Educational experience
APEC University
Bachelor's in Advertisement2018.06-2022.06(4 years)Bachelor's in AdvertisementAPEC University
Bachelor's in Graphic Design2017.06-2021.06(4 years)Bachelor's in Graphic DesignTALK English School Florida
English as Second Language2016.10-2017.07(10 months)English as Second Language
Languages
Chinese (Mandarin)
Good
Chinese (Cantonese)
Good
Spanish
Native
English
Proficient
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ka**@**om
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