Work experience

• Inbound Operations Support

  Target Corporation

  2025.02-Current

  (a year)

  Support inbound operations within a high‑volume Tier‑1 U.S. distribution center. Ensure adherence to SOPs, safety standards, and quality checkpoints; identify operational deviations and support corrective actions. Monitor inbound performance metrics and assist leadership with issue escalation and resolution.
• Warehouse On-Site Manager

  ADD USA, Inc.

  2019.05-2024.09

  (5 years)

  Led end-to-end warehouse operations including inbound containers, outbound shipping, inventory control, and returns processing. Directed the launch of a new warehouse facility, achieving full operational readiness 30% ahead of schedule. Established SOPs covering receiving, picking, packing, inventory control, and exception handling. Recruited, trained, and managed up to 10 team members while ensuring SLA compliance and operational stability. Coordinated with suppliers, freight forwarders, carriers, and 3PL partners to optimize schedules and reduce operational costs. Conducted regular inventory audits and discrepancy investigations using WMS and ERP systems.
• Warehouse Manager / Fulfillment Operations Manager

  Joyin US Corp

  2021.10-2023.04

  (2 years)

  Managed 100,000+ SQFT fulfillment operations, including a 25-person daily team and 60-person seasonal returns team (peak periods ~95 employees). Streamlined outbound shipments, inventory accuracy, and cross-border coordination (US–China). Developed SOPs, KPIs, and process improvements to increase accuracy, reduce lead times, and optimize labor. Oversaw operational spending, implementing cost-saving initiatives to improve warehouse efficiency.
• Supply Chain Manager

  Ness Goods, Inc.

  2018.05-2019.04

  (a year)

  Managed end-to-end supply chain operations, including procurement, warehouse operations, and packaging. Negotiated supplier and service contracts to improve cost efficiency and margins. Oversaw packaging and repack operations to ensure product quality and on-time delivery. Implemented inventory controls and security measures, reducing loss and discrepancies.
• Warehouse Manager

  Baby Trend, Inc.

  2017.07-2018.05

  (a year)

  Supervised 100,000+ SQFT retail distribution warehouse, 30–40 staff. Coordinated inbound container deliveries and Walmart-compliant outbound shipments. Planned dock utilization and labor schedules, minimizing congestion and missed appointments. Conducted weekly inventory counts and reconciliations to ensure accuracy and operational compliance.
• Warehouse Manager

  Yotrio Corp.

  2014.10-2017.02

  (2 years)

  Managed 100,000+ SQFT multi-location warehouse operations, supervising 28 staff. Oversaw inbound/outbound shipments, inventory allocation, and multi-site distribution. Led high-stakes audits and coordinated with production/logistics teams for cross-border shipments. Supported budget planning and cost control, contributing to operational efficiency.

Educational experience

• Mt. San Antonio College

  AS in Business Administration

  1996.09-1999.01

  (2 years)

Languages

Certificates