JOYCE NG

Secretary of Director
Female47 y/oSecretary/AssistantLive in OtherNationality Malaysia
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Work experience

  • Secretary of Director

    E-LED SOLUTIONS SDN BHD
    2018.08-Current(7 years)
    Responsibilitie: · To provide comprehensive support in managing the Director’s daily administrative and operational tasks. · To ensure effective scheduling, prioritization and coordination of the Director’s workload. · To handle all incoming and outgoing correspondences, ensuring that documents are filed properly and easily accessible. · To maintain an organized and up-to-date record-keeping system for all relevant documents and communications. · To coordinate all aspects of personal and business travel arrangements for the Director including flight bookings, hotel accommodations and ground transportation. · To prepare and manage detailed itineraries, confirming all travel details to ensure smooth and efficient trips. · To undertake special assignments as delegated by the Director, ensuring timely completion and high-quality output. · To assist with ad-hoc functions and tasks as required, contributing to the overall effectiveness of the Director’s work. · To manage and organize the Director’s daily/weekly/monthly agenda, ensuring all meetings and appointments are scheduled effectively. · To coordinate and prioritize appointments, ensuring there are no conflicts and that the Director’s time is used efficiently. · To monitor and track timelines for personal expenses and monthly claims, ensuring timely payment and submission. · To follow up and manage timeline of payment to ensure that all payments and claims are processed according to schedule.
  • Admin & HR Manager

    E-LED SOLUTIONS SDN BHD
    2013.05-2018.07(5 years)
    Responsibilitie:  To oversee the daily administration of office operations, ensuring the smooth functioning of agreements, contracts and filing systems.  To lead the process of negotiating with potential vendors and ensuring their credibility, reliability and alignment with company needs.  To evaluate vendor proposals to select those offering the best value in terms of quality, service, and cost-effectiveness.  To conduct periodic and random audits of the HR and Admin department to evaluate process adherence and identify areas for improvement.  To monitor and ensure timely submission and payment of monthly EPF, SOCSO, Income Tax contributions.  Verify and submit monthly reports in compliance with statutory requirements.  To maintain an accurate and up-to-date inventory of office supplies and resources.
  • Admin & HR Executive

    E-LED SOLUTIONS SDN BHD
    2010.07-2013.04(3 years)
    Responsibilitie:  To handle daily office operations, including facilities management, procurement, and office supplies inventory.  To ensure all documents both digital and physical are organized, up-to-date and comply with company policies.  To monitor stock levels and place orders for required items to avoid shortages or overstocking.  To process payroll, attendance records and leave management, ensuring accuracy and compliance.  To manage staff benefits programs, such as health insurance, incentives, and bonuses.  To maintain employee records, contracts and HR databases, ensuring confidentiality.  To ensure compliance with labour laws, workplace safety regulations and company policies.
  • Club Manager

    THE YOGA ZONE GROUP SDN BHD
    2006.08-2010.05(4 years)
    Responsibilitie: · To achieve monthly and annual sales target. · To direct, motivate, train and develop the entire outlet staff. · To direct daily training, development and supervision of outlet sales staff. · To recruit, hire, train and develop new staff constantly. · To handle all members complaints before they escalate to Operation Manager. · To administrate and implement all the company policies, procedures and discipline staff. Marketing Consultant

Educational experience

  • La Trobe University (Australia)

    Management Science & Marketing
    2000.02-2000.11(10 months)
    I studied 1 year of a Bachelor of Business in Australia, majoring in Management Science & Marketing
  • Nilai College, Negeri Sembilan (Malaysia)

    Business
    1997.06-1999.11(2 years)
    I have completed a 2 years Diploma in Business before pursuing a Bachelor of Business

Languages

Malay
Good
Chinese (Cantonese)
Native
English
Skilled
Chinese (Mandarin)
Native
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