
JOYCE NG
Secretary of Director
Female47 y/oSecretary/AssistantLive in OtherNationality Malaysia
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Work experience
Secretary of Director
E-LED SOLUTIONS SDN BHD2018.08-Current(7 years)Responsibilitie: · To provide comprehensive support in managing the Director’s daily administrative and operational tasks. · To ensure effective scheduling, prioritization and coordination of the Director’s workload. · To handle all incoming and outgoing correspondences, ensuring that documents are filed properly and easily accessible. · To maintain an organized and up-to-date record-keeping system for all relevant documents and communications. · To coordinate all aspects of personal and business travel arrangements for the Director including flight bookings, hotel accommodations and ground transportation. · To prepare and manage detailed itineraries, confirming all travel details to ensure smooth and efficient trips. · To undertake special assignments as delegated by the Director, ensuring timely completion and high-quality output. · To assist with ad-hoc functions and tasks as required, contributing to the overall effectiveness of the Director’s work. · To manage and organize the Director’s daily/weekly/monthly agenda, ensuring all meetings and appointments are scheduled effectively. · To coordinate and prioritize appointments, ensuring there are no conflicts and that the Director’s time is used efficiently. · To monitor and track timelines for personal expenses and monthly claims, ensuring timely payment and submission. · To follow up and manage timeline of payment to ensure that all payments and claims are processed according to schedule.Admin & HR Manager
E-LED SOLUTIONS SDN BHD2013.05-2018.07(5 years)Responsibilitie: To oversee the daily administration of office operations, ensuring the smooth functioning of agreements, contracts and filing systems. To lead the process of negotiating with potential vendors and ensuring their credibility, reliability and alignment with company needs. To evaluate vendor proposals to select those offering the best value in terms of quality, service, and cost-effectiveness. To conduct periodic and random audits of the HR and Admin department to evaluate process adherence and identify areas for improvement. To monitor and ensure timely submission and payment of monthly EPF, SOCSO, Income Tax contributions. Verify and submit monthly reports in compliance with statutory requirements. To maintain an accurate and up-to-date inventory of office supplies and resources.Admin & HR Executive
E-LED SOLUTIONS SDN BHD2010.07-2013.04(3 years)Responsibilitie: To handle daily office operations, including facilities management, procurement, and office supplies inventory. To ensure all documents both digital and physical are organized, up-to-date and comply with company policies. To monitor stock levels and place orders for required items to avoid shortages or overstocking. To process payroll, attendance records and leave management, ensuring accuracy and compliance. To manage staff benefits programs, such as health insurance, incentives, and bonuses. To maintain employee records, contracts and HR databases, ensuring confidentiality. To ensure compliance with labour laws, workplace safety regulations and company policies.Club Manager
THE YOGA ZONE GROUP SDN BHD2006.08-2010.05(4 years)Responsibilitie: · To achieve monthly and annual sales target. · To direct, motivate, train and develop the entire outlet staff. · To direct daily training, development and supervision of outlet sales staff. · To recruit, hire, train and develop new staff constantly. · To handle all members complaints before they escalate to Operation Manager. · To administrate and implement all the company policies, procedures and discipline staff. Marketing Consultant
Educational experience
La Trobe University (Australia)
Management Science & Marketing2000.02-2000.11(10 months)I studied 1 year of a Bachelor of Business in Australia, majoring in Management Science & MarketingNilai College, Negeri Sembilan (Malaysia)
Business1997.06-1999.11(2 years)I have completed a 2 years Diploma in Business before pursuing a Bachelor of Business
Languages
Malay
Good
Chinese (Cantonese)
Native
English
Skilled
Chinese (Mandarin)
Native
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60****3943
ng**@**om

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