Work experience

• Information Technology Manager

  Alphaisox Global Ventures

  2025.02-Current

  (a year)

  Directed the integration of technical infrastructure and administrative operations to streamline enterprise wide efficiency. Served as the critical escalation authority for high stakes problem solving, consistently resolving complex operational bottlenecks through data informed decision making. Championed cross functional synergy, effectively aligning diverse organizational units to execute company strategy, improve service delivery, and maintain rigorous standards of operational excellence.
• Customer Experience & Operations Professional

  Oxygen x Africa

  2024.01-2025.01

  (a year)

  Served as a key client liaison, ensuring seamless customer experiences and fostering long term client satisfaction. Successfully handled complex inquiries and escalations through strategic problem solving and effective communication. Analyzed customer feedback and operational processes to identify improvement opportunities, contributing to enhanced service delivery, increased efficiency, and stronger customer retention. Recognized for professionalism, attention to detail, and the ability to thrive in dynamic, high pressure environments.

Educational experience

• Tai Solarin University of Education

  Transport Planning and Management

  2017.09-2022.02

  (4 years)

  Bachelor of Science in Education (B.Sc./Ed.) in Transport Planning and Management, combining expertise in transportation, logistics, operations, and organizational management with strong communication and training capabilities. Demonstrated ability to analyze complex challenges, coordinate projects, optimize processes, and deliver effective solutions. Prepared to excel in fast paced, multicultural workplaces requiring adaptability, critical thinking, and professional leadership.

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