
Hajar
Community Manager
Female23 y/oPre-sales customer service/After-sales customer service/Consulting hotline customer service/Telephone customer service/Editor/Writing/Reporter/Video editing/Other media positions/Etiquette and reception staff/Hotel reception/Hotel staff/Other catering and hotel positions/Marketing Planning/Marketing/SEO/Event Planning/Marketing AssistantLive in JapanNationality Belgium
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Summary
Multilingual professional with experience in customer service, community management, and cultural promotion. Skilled in communication, content creation, and client relations across diverse industries (hospitality, museums, online communities). Adaptable, detail-oriented, and eager to contribute to international and dynamic teams.
Work experience
Waitress & Kitchen Staff
Prove Life LLC2025.01-Current(8 months)Tasks & Responsibilities: Welcoming customers and taking their orders. Food preparation, including making pizzas. Managing restaurant operations, restocking, and general maintenance. Advising Japanese customers (menu guidance) and foreign customers (local activities and attractions). .Collaborator (Receptionist & Community Manager)
Brussels Comics Museum2024.07-2024.11(5 months)Tasks & Responsibilities: Welcoming visitors and managing customer experience. Managing social media to promote the museum. Handling the store, restocking, and supervising a team of student workers. Creating and publishing online content (photos, videos,texts). Developing communication strategies to attract more visitors and enhance the museum’s visibility. . Tasks & Responsibilities: Developing and managing communication strategies to promote events and projects (notably Urban360). Creating content for social media (posts, videos, stories). Monitoring the performance of online advertising campaigns (KPIs). Managing the online community: responding to comments and engaging with followers. Content creation for a podcast launch. Designing materials and promotional content for events. .Community Manager
CLNK2023.10-2024.01(4 months)Tasks & Responsibilities: Developing and managing communication strategies to promote events and projects (notably Urban360). Creating content for social media (posts, videos, stories). Monitoring the performance of online advertising campaigns (KPIs). Managing the online community: responding to comments and engaging with followers. Content creation for a podcast launch. Designing materials and promotional content for events.Administrative Assistant
Belfius2022.08-2023.07(a year)Tasks & Responsibilities: Managing purchase orders and invoicing. Entering administrative data into internal systems. Filing and archiving administrative documents. Handling phone calls and managing emails. Providing support to the team for various administrative tasks related to the Leasing department.Internship as a Community Manager
CFProduction2023.01-2023.04(4 months)Tasks & Responsibilities: Managing social media accounts. Assisting in the development of digital communication strategies. Creating and optimizing content (SEO) to improve website ranking. Writing blog articles. Monitoring and analyzing SEO campaign performance. Developing storyboards: Designing detailed storyboards to visualize scenes, shots, and transitions. Creating video content: Editing and assembling raw footage into engaging video content tailored for digital platforms. .Baby-sitting
Freelance2018.01-2023.01(5 years)Tasks & Responsibilities: Providing care for children (ages 0 to 7). Organizing fun and engaging activities. Implementing creative and educational playtime. Assisting children with homework. .Internship as a Community Manager
RTBF2022.04-2022.06(3 months)Tasks & Responsibilities: Creating social media content for Musiq3 (photos, videos,texts). Planning and scheduling posts across different platforms. Tracking trends and suggesting new content formats. Engaging with the audience by responding to messages and comments. Analyzing social media metrics and adjusting strategies accordingly. .Radio Host
PulseAir2022.03-2022.06(4 months)Tasks & Responsibilities: Hosting and presenting live radio shows. Preparing segments on various topics (culture, society). Engaging with listeners live during broadcasts.
Educational experience
ISFSC
Communication2020.09-2023.06(3 years)Bachelor degree in Communication with distinction.
Languages
Japanese
A little
French
Native
English
Skilled
Skills
digital content creation
Photoshop
InDesign & Illustrator
Premiere Pro
Canva
adaptability
customer service
Microsoft Office 365
Hospitality
Files
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ha**@**om
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