- Undertake term-planning and develop the School’s teaching timetable- Coordinate the School’s examinations and further assessment processes- Collect and submit assessment results- Monitor student enrolment, manage classes and provide reports regarding enrolment information and statistics- Assist in the design and maintenance of spreadsheets for teaching allocations- Collaborate with the Director of Academic Programs (DAP) and lecturers in charges to co-ordinate plagiarism reports and student misconduct cases- Work alongside the DAP in providing analytical support, including the provision of complex reports on enrolment trends, grade distribution, program/major graduation distribution, and assessment data- Provide advice to academics within the School regarding the University and Faculty policies, procedures and guidelines relating to student enrolment progress, examinations and assessment tasks- Regularly review, analyse and contribute to the development of the School’s systems and procedures, to improve the efficiency and effectiveness of student administration

- Provide quality customer services to all enquiries in student-lifecycle from admissions to completion- Assess applications for admissions to Foundation, Undergraduate and Postgraduate programs, and issue package offers- Process offer acceptance and issue confirmation of enrolment documents- Create course variations in PRISMS for COE extension and suspension of studies- Liaise with Finance Team and partnership institutions for OSHC arrangement and change of study plans- Process request to defer, withdraw, re-enrol and course change in accordance with university policies and guidelines- Process document requests and issue transcript and reference letters including enrolment letter, completion letter and parent visiting letter- Prepare and issue performance letters and progression monitoring letters following the Board of Examination decisions upon release of results; Assign condition of enrolment in management system- Monitor attendance of international students, identify and interview at-risk students during each study session; Report e-CoEs in PRISMS for unsatisfactory attendance and course progression; maintain records of all communications and outcome letters during appeals- Coordinate formal examinations and invigilate individual examinations for equity students- Maintain and update student data and records in both internal management systems and external systems - Verify and release final results in student management system and update amendment of grades - Maintain and update student administration manual regularly and provide trainings to junior team members