Work experience

• Senior Technical Support Engineer

  Tenable

  2017.07-Current

  (9 years)
• Global Support Engineer

  ION

  2011.07-2017.06

  (6 years)

  Technical desk in Client Services, supporting ION and Patsystems products.
• Senior Systems Consultant

  NCS Group

  2008.02-2011.06

  (3 years)

  Senior system engineer in Infrastructure Management & Solutions
• Senior Systems Analyst

  CSIT

  2007.07-2008.02

  (8 months)

  Application support analyst for in-house application and subscription database (Lotus Notes)
• LAN Administrator

  SITA

  2006.09-2007.07

  (a year)

  LAN administrator to support airlines software, hardware and network infrastructure.
• Customer Support Engineer

  ECnet

  2000.01-2006.01

  (6 years)

  Helpdesk support for e-SCM (Supply Chain Management) solution.
• Customer Service Engineer

  Computer Interface Singapore Pte Ltd

  1996.12-2000.03

  (3 years)

  Second level on-site support and maintenance for Reuter’s financial services, software and hardware.

Educational experience

• Monash University

  Bachelor of computing, Systems Development

Languages