FELIPE

Operations & Workforce Analytics Coordinator
Male33 y/oConsultant/Telephone customer service/Other administrative positions/User Research/Quality Management/Industry Research/HRBP/Recruitment Specialist/Assistant/Training Specialist/Assistant/Compensation and Performance Specialist/Assistant/Human Resources Consultant/Other HR positionsLive in BrazilNationality Brazil
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Summary

I am an Industrial/Organisational Psychologist with a Master of Science in Work, Organisational and Personnel Psychology (Erasmus Mundus WOP-P) and hands-on experience across People Analytics, Workforce Planning, Talent Acquisition, Workforce Management and HR Operations. Proficient in SQL, R, Tableau, and Power BI with a proven ability to translate workforce data into actionable insights that drive operational efficiency and talent outcomes. Fluent and eloquent in different languages with professional experience across Europe, Asia, and South America.

Work experience

  • Operations & Workforce Analytics Coordinator

    Omnivia
    2024.07-2026.05(2 years)
    • Coordinate end-to-end client onboarding and delivery tracking for software, 3D, and product development projects, ensuring accurate data capture and real-time visibility across internal systems. • Develop and maintain structured operational reports to support forecasting, budget monitoring, and leadership decision-making, improving reporting accuracy and reducing manual reconciliation time. • Partner with sales, product, and delivery teams to track project status, timelines, and resource allocation; proactively flag risks and capacity constraints to leadership. • Utilize Excel, R, and Python to analyze utilization rates, workload distribution, and demand trends, delivering data- driven recommendations that enhance operational efficiency and resource planning.
  • Talent Acquisition Specialist

    Magnet Capital
    2023.09-2024.06(10 months)
    • Analyzed recruitment funnel and pipeline data across sourcing platforms to generate hiring forecasts, prioritize requisitions, and optimize time-to-fill metrics. • Conducted structured competency-based interviews and psychometric assessments, translating qualitative and quantitative candidate data into evidence-based hiring recommendations for stakeholders. • Designed and refined onboarding workflows; monitored performance and early-retention indicators to continuously improve new-hire experience and reduce early attrition.
  • Human Resources Intern

    BDR Thermea Group
    2023.03-2023.06(4 months)
    • Supported the development and global rollout of HR training programs, leadership development initiatives, and diversity & inclusion projects across multiple geographies. • Established and managed performance appraisal systems in collaboration with department managers to evaluate employee contributions and identify development gaps. • Designed, deployed, and analyzed culture and values assessment surveys; translated findings into actionable recommendations for training curricula, benefits planning, and onboarding improvements.
  • Business Development Associate

    Sunshine Bathe Limited
    2014.06-2018.02(4 years)
    • Managed full-cycle client projects including administrative, organisational, and supply chain coordination for trading operations across manufacturing and export channels. • Served as the primary communication link between international clients and Chinese factories, resolving issues and ensuring on-time delivery through proactive scheduling and daily production oversight. • Planned and coordinated the organisation's presence at the Canton Fair (2016, 2017), managing client acquisition, booth logistics, and follow-up pipelines that generated new business leads.

Educational experience

  • University of Barcelona

    Work, Organisational and Personnel Psychology
    2021.09-2023.07(2 years)
    • Erasmus Mundus Joint Master Degree (EMJMD) — WOP-P Programme; awarded full Erasmus+ scholarship covering tuition and living expenses across Italy and Spain. • Coursework: Personnel Selection, Organisational Diagnostics, Psychometrics, Training & Development, Organisational Culture, People Analytics, Workforce Management systems (WFM), and Research Methods.
  • Universita di Bologna

    Work, Organisational and Personnel Psychology
    2021.09-2023.07(2 years)
    • Erasmus Mundus Joint Master Degree (EMJMD) — WOP-P Programme; awarded full Erasmus+ scholarship covering tuition and living expenses across Italy and Spain. • Coursework: Personnel Selection, Organisational Diagnostics, Psychometrics, Training & Development, Organisational Culture, People Analytics, Workforce Management systems (WFM), and Research Methods.

Languages

Chinese (Mandarin)
Good
Italian
Fluent
Spanish
Fluent
Portuguese
Native
English
Native

Certificates

R Coding
2026.06
English Assesssment C2
2026.02
HSK 4
2019.06

Skills

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