Work experience

• FOREIGN TRADE BUSINESS CONSULTANT

  Opal International Trade Group Co., Ltd.

  2025.10-2025.12

  (3 months)

  Manage international fertilizer sales and coordinate orders and deliveries. Support client relationships and drive business growth. Conduct market research to identify new opportunities.
• CUSTOMER SERVICE SALES REPRESENTATIVE

  Stè GAALICHE AND GAALICHE - Tunisia (Hybrid)

  2023.08-2025.08

  (2 years)

  Presented and promoted new product collections to retail clients, strengthening relationships and driving sales. Managed order processing, follow-ups, inventory coordination, and ensured timely, accurate deliveries to maintain customer satisfaction. Maintained organized client records and collected customer feedback to support product improvement and client retention.
• SALES REPRESENTATIVE

  International Book fair

  2025.04-2025.05

  (2 months)

  Engaged with international visitors, professionally representing the brand and answering questions about books and publishing services. Assisted with translation, processed orders, and collected business contacts to support sales and partnerships.
• Part-Time English Teacher

  Fath School

  2023.01-2025.01

  (2 years)

  Designed personalized lesson plans and improved students’ language skills. Assisted with exam preparation and monitored learning progress.
• PRIVATE TUTOR (FREELANCE & PART-TIME)

  Private classes - Tunisia

  2020.01-2025.01

  (5 years)

  Provided freelance instruction in English, Chinese, Arabic, and French (one-on-one and group lessons).
• VERIFICATION AGENT

  ICOVER Services

  2023.11-2024.07

  (9 months)

  Conducted outbound and inbound calls to employers to validate information provided by job applicants. Verified and confirmed details related to educational and employment history as stated on job applicants. Maintained accurate records of verification outcomes and communicated findings effectively.
• DATA ENTRY OPERATOR

  Kupon

  2021.10-2023.04

  (2 years)

  Prepared, complied, and sorted documents for efficient data entry processes. Transcribed source data accurately into electronic formats using keyboards and Microsoft Excel. Verified data integrity by comparing it to source documents and resolving any discrepancies promptly. Reviewed data for errors, missing pages or information, ensuring accuracy and completeness.

Educational experience

• Higher institute of languages in Tunis

  CHINESE language and literature

  2019.08-2023.08

  (4 years)

  Studied Chinese language, literature, and culture, developing advanced proficiency in Mandarin, writing, reading, and communication. Gained deep understanding of Chinese linguistics and strengthened cross-cultural communication skills.

Languages