Work experience

• Bakery Pastry Chef

  BAKE & GO. LTD

  2022.10-Current

  (3 years)

  COFFEE SHOP OUTLETS • Led the successful expansion of the family-owned coffee shop, ensuring high-quality standards for bakery and pastry products. • Implemented innovative recipes and processes that increased product consistency and customer satisfaction
• Central Kitchen Head Manager Production | Trainer | R&D

  GROUP LE DUFF

  2021.09-2022.09

  (a year)

  • Directed operations of a high-volume central kitchen, producing bakery, pastry, sandwiches, and beverages across multiple locations. • Spearheaded R&D for new product offerings, incorporating trending ingredients and techniques, contributing to a diverse product portfolio. • Led training initiatives to upskill team members, improving product consistency and operational efficiency.
• Head Technical Franchise Advisor, Asia/Pacific

  CARREFOUR

  2012.02-2021.08

  (10 years)

  • Provided expert technical support for the opening and operationalization of multiple coffee shops franchise locations across China, Japan, Korea, Hong Kong and India • Conducted comprehensive food costing analysis, R&D, and marketing strategies, enhancing brand presence and profitability across the region. • Collaborated with franchisees on operations, product innovation, and team training to ensure consistent brand standards.
• Bakery/Pastry Project Manager

  CARREFOUR

  2011.06-2012.01

  (8 months)

  • Managed bakery and pastry department operations across multiple Carrefour locations in Shanghai, driving improvements in product quality and operational standards. • Innovated the department's offerings, aligning with local customer preferences and maximizing sales.
• Department Head, Fresh Food & F.M.C.G

  MALL

  2008.09-2011.05

  (3 years)

  • Led the Fresh Food & F.M.C.G department, focusing on operational efficiency and customer satisfaction. • Ensured the highest product standards, streamlining processes to improve turnaround times and reduce waste.
• Section Manager, Bakery Pastry

  MALL

  2000.10-2008.08

  (8 years)

  • Oversaw bakery and pastry department operations across multiple U.A.E. locations, ensuring product consistency and quality. • Developed and implemented training programs, resulting in high-performing teams and exceptional customer service.
• Executive Pastry Chef

  owner

  1996.03-2000.09

  (5 years)

  • Managed the bakery and pastry production lines, enhancing product quality and operational efficiency in a high-volume setting. • Delivered innovative menu offerings, elevating the store's culinary reputation.
• hotel alliance pastry chef

  METROPOLE ****

  1991.10-1996.02

  (4 years)

  • Led pastry operations in a Michelin-starred restaurant, ensuring CLOSERIE high culinary standards and creating innovative desserts that delighted customers.
• Pastry/Bakery Chef

  LUXURY HOTELS

  1990.01-1991.09

  (2 years)

  • Delivered exceptional pastry and bakery products in luxury Courchevel, hotels, contributing to an elevated guest experience. ST.Jean cap Ferrat,

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