Ezihe

Customer service Specialist,
Female29 y/oCustomer Service Specialist/Language TeacherLive in NigeriaNationality Nigeria
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Work experience

  • Language Tutor

    Englsih Home Tutor(volunteer)
    2025.01-Current(2 years)
    • Planned and delivered engaging English lessons for children aged 3–12 using interactive, student-centered teaching methods. • Designed age-appropriate classroom activities incorporating games, songs, storytelling, role-play, and visual aids to encourage English communication. • Supported students in developing vocabulary, pronunciation, reading, listening, and conversational speaking skills. • Adapted lesson content and teaching strategies to accommodate different learning styles, abilities, and age groups. • Fostered a welcoming and encouraging classroom environment that promoted confidence, participation, and curiosity.
  • Customer Support Specialist

    Sterling Bank ltd
    2022.01-2026.01(4 years)
    • Simplified complex financial information into easy-to-understand explanations for diverse audiences. • Guided customers through procedures using clear, step-by-step explanations tailored to individual learning needs. • Built trusting relationships through patience, empathy, and active listening • Adapted communication styles to meet the needs of individuals from different backgrounds and abilities.
  • On Air Personality

    Abia State Broadcasting Corporation
    2020.03-2022.01(2 years)
    • Planned and executed youth development programs promoting career awareness and personal growth. • Delivered educational and engaging presentations that enhanced participation • Organized educational events from planning through implementation that inspired listeners • Created welcoming environments that encouraged participation and confidence

Projects

  • On-Air Personality

    Art Director
    2020.03-2022.01(2 years)
    Planned and presented educational programmes that promoted youth development, career awareness, and lifelong learning. • Delivered engaging presentations to diverse audiences while maintaining clear, confident, and effective communication. • Coordinated programme planning and collaborated with team members to ensure successful content delivery.

Educational experience

  • Abia State University Uturu

    Mass Communication
    2015.10-2019.09(4 years)
    • Planned and presented educational programmes that promoted youth development, career awareness, and lifelong learning. • Delivered engaging presentations to diverse audiences while maintaining clear, confident, and effective communication. • Coordinated programme planning and collaborated with team members to ensure successful content delivery.

Certificates

120 hours Tefl Certificate
2024.11
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