
Ezihe
Customer service Specialist,
Female29 y/oCustomer Service Specialist/Language TeacherLive in NigeriaNationality Nigeria
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Work experience
Language Tutor
Englsih Home Tutor(volunteer)2025.01-Current(2 years)• Planned and delivered engaging English lessons for children aged 3–12 using interactive, student-centered teaching methods. • Designed age-appropriate classroom activities incorporating games, songs, storytelling, role-play, and visual aids to encourage English communication. • Supported students in developing vocabulary, pronunciation, reading, listening, and conversational speaking skills. • Adapted lesson content and teaching strategies to accommodate different learning styles, abilities, and age groups. • Fostered a welcoming and encouraging classroom environment that promoted confidence, participation, and curiosity.Customer Support Specialist
Sterling Bank ltd2022.01-2026.01(4 years)• Simplified complex financial information into easy-to-understand explanations for diverse audiences. • Guided customers through procedures using clear, step-by-step explanations tailored to individual learning needs. • Built trusting relationships through patience, empathy, and active listening • Adapted communication styles to meet the needs of individuals from different backgrounds and abilities.On Air Personality
Abia State Broadcasting Corporation2020.03-2022.01(2 years)• Planned and executed youth development programs promoting career awareness and personal growth. • Delivered educational and engaging presentations that enhanced participation • Organized educational events from planning through implementation that inspired listeners • Created welcoming environments that encouraged participation and confidence
Projects
On-Air Personality
Art Director2020.03-2022.01(2 years)Planned and presented educational programmes that promoted youth development, career awareness, and lifelong learning. • Delivered engaging presentations to diverse audiences while maintaining clear, confident, and effective communication. • Coordinated programme planning and collaborated with team members to ensure successful content delivery.
Educational experience
Abia State University Uturu
Mass Communication2015.10-2019.09(4 years)• Planned and presented educational programmes that promoted youth development, career awareness, and lifelong learning. • Delivered engaging presentations to diverse audiences while maintaining clear, confident, and effective communication. • Coordinated programme planning and collaborated with team members to ensure successful content delivery.
Certificates
120 hours Tefl Certificate
2024.11
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