Work experience

• Market Researcher

  GDCC

  2020.07-2023.07

  (3 years)

  · Completed ~1500+ marketing interviews and surveys for companies like Johnson and Jonson, American Express, EU Commission, and Universities · Promoted to agent evaluator on May 2023
• Logistics QA

  UPS

  2016.10-2020.03

  (4 years)

  · Sorted an average of 50 orders and invoice reviews per day
• Logistics QA

  Rhenus Logistics

  2015.12-2016.08

  (9 months)

  EARLIER CAREER
• Military duty

  army

  2004.02-2005.02

  (a year)

  SKILLS Hard Skills Soft Skills · WDS Operating Systems: Linux, Windows Server, Office · Virtual Machines · Zendesk and ServiceNow · Cisco Packet Tracer · Spreadsheets · Computer Networking · Troubleshooting · Cybersecurity antivirus and firewalls · Pfsense · Customer Service · User Support · Communications · Active Listening · Multitasking · Demonstrations · Team Work · Adaptability · Work Ethic · computer networking ..

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