Customer service and Technical support services for broadband service providers customers.

Part of my responsibilities are to ensure the adequacy of sales-related equipment or material, coordinate sales team by managing schedules, filing important documents and communicating relevant information.Respond to complaints from customers and give after-sales support and sort financial and non-financial data in electronic form and present reports. Handle the processing of all orders with accuracy and timeliness. Inform clients of unforeseen delays or problems. Monitor the team’s progress, identify shortcomings and propose improvements.

Handling the overall customer service functions for its nationwide service coverage campaign not limited to inquiry, complaints handling, monitoring overall service quality, weekly & monthly report and action plans

Office / Sales Administrative Staff and was promoted to Sales Managerial position (based in Mainland China) responsible for International sales activities in a computer manufacturing company in China (May 2010 to Sept. 2010/ Sept 2010 to July 2012) heading the ONLINE SALES ACTIVITIES Manila and China open location I believe I have the talent that the company needed in delivering services to our prospective clients

I have worked as Supervisor /Online IT Sales Staff / International Sales Market Planner in one company that specialized in producing ventilation system equipment (with our branch office located in China and Main office in Vietnam) for a period of one (1) year and eleven (11) months (Feb. 2007 – Jan. 2009). I am sure you are aware of the flexibility, focus and diplomacy such positions require. I have much to offer in the way of diversity of experience and profession that I have worked in one of major industries in the People’s Republic of China, Vietnam and the Philippines. Within these industries I have had the opportunity to learn marketing and sales resource policies, procedures and the protocol necessary to enforce business planning and sales program ethically and without liability. From my work in ATK ventilation System Company, I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy. In my past and current positions at ATK Ventilation Group of Company (ATKM VIETNAM and ATKA CHINA ) I have gained experience in research, writing reports, designing high impact sales presentations and aggressive sales module, administrating sales and marketing strategic plans, design customization for customer’s specified building layout and much more. Combine all of this experience with my natural talents (writing, aesthetics, analytical problem solving, logistical planning, and research) and with my work ethic you have a well-rounded applicant for the program

I have worked as Sales and Project Coordinator for a period of 5 years from August 22, 2001 to September 25, 2006 in REM Iron Works and Building Contractor in Iba, Zambales. Job responsibilities are sales / project reports, updates and documentations, proper coordination of materials needed, strong technology skills (communication through emails,fax,phone and messenger), strong organizational and time management skills, communication skills.

under Extended Tertiary Education Equivalency Applied Program by Commission on Higher Education (CHED).

Not graduated

1 year vocational program under TESDA