Work experience

• Business Development Executive

  Essentra Components Products Pte Ltd

  2022.01-2024.12

  (3 years)

  • Potentialize, prioritise and proactively maximise all sales opportunities through B2B activity • Work closely with the marketing team, proactive follow up prospects and leads from the marketing campaign activity. • Prepare and follow up sales quotations to customer. • Provide good and effective customer service to new and existing customers. • Operate effectively within current policies and procedures relating to pricing, order entry, lead times and telephone call monitoring programme. • Develop effective working relationships with team members, internal departments and other Essentra companies. • Attend training and develop relevant knowledge, techniques and skills. • Maintain accurate customer records and sales development activities, participating in regular housekeeping when required. • Develop comprehensive understanding of the Essentra Components Product range • Monthly pipeline & Opportunity review, to ensure all are keep on track.
• Indoor Sales Executive

  MISUMI South East Asia Pte Ltd

  2019.10-2022.01

  (2 years)

  • Tele-marketing, proactively follow up sales leads to find out business opportunities • Work closely with the team member to identifying and developing effective sales strategies, to achieve sales target. • Products promotion, guide customer step by step how to use our online platform to get quotation or place order. • Build up good rapport with customer, timely resolve customer’s issues and ensure smooth transaction/delivery. • Follow up with customer for unclosed quotation status, try persuade them to close the order. • Update KPI report timely, input constructive comment with customer project status during the weekly KPI meeting. • Support other post sales duties including liaise with tech team on technical clarification, billing collection etc..
• Indoor Sales Executive

  Future Electronics Inc. (Distribution) Pte Ltd

  2015.06-2019.06

  (4 years)

  • Work with Outside Sales to develop account plans and strategy to meet or exceed sales target, KPI’s and company objectives. Attend Account Reviews as applicable. • Create good rapport with both new and existing customers. • Source, negotiate and secure parts in accordance with product/technical requirements with respect to quality, timeliness and cost. • Manage the customer’s daily RFQ’s promptly and accurately using Sales Associates quoting tool, respond to Customer and follow up on the quotes and convert to Orders timely. Work with Order Entry team on any specific customer requirements for their order entry and PO acknowledgement. Manage the data entry for Shortage buys when urgency requires it • Act as customer interface to address outstanding issues on orders that are not aligned to the Backlog Management policy, address Order Rejects and Price increase notifications • Generate customer’s assigned backorder report weekly, ensure all is tally with customer system
• Sales Coordinator

  Twindisc (Far East) Singapore Pte Ltd

  2012.03-2014.03

  (2 years)

  • Handle daily sales enquiries • Attend the walk in customer on spare parts purchase. • Process & manage customer sales orders • Work closely with the warehouse team for delivery arrangement • Follow up with customer payment. Term or Cash Sales customer. • Coordinate and resolve discrepancy raised by customer. • Follow up weekly shipment from factory. • Follow up delivery for customer back order items. • To support sales manager .
• Assistant Buyer

  Hempel Singapore Pte Ltd

  2010.06-2012.01

  (2 years)

  • Dealt with supplier on pricing, delivery schedule, and demand forecast based on history and backlog. • Correspondent with local / overseas supplier’s by phone or email. • Timely processing of Purchase Orders for all materials • To follow up of shipment document, deliveries/shipments closely. • Liaise with freight forwarder for import shipments clearance • Execute pull in, push out or cancellation request so as to prevent materials shortages or overstocking • Verification of prices invoiced by the suppliers • Maintaining relationships with the existing supplier • To support production, planner and buyer.
• Sales Coordinator

  Oceanic Offshore Engineering Pte Ltd

  2007.04-2010.06

  (3 years)

  • To Support sales department • Outsourcing for the lowest prices (with good quality) items locally / overseas for item no longer in stock. • Prepare relevant documentations such as D/O, P/O, Proforma Invoices, return notes, Certificates, etc • Ensure smooth delivery of goods by attaching all necessary Certificate along with the D/O. • Liaise with logistic department and customer to ensure the delivery time. • Arrange collection of item for service from customer/vessel & delivery of serviced item to Customer / vessel before the ship’s departure. • Keep track of certificates for the supplied items incase customer lost the cert. & maintain a proper filing on all document. • Maintain good rapport with customer / supplier and forwarder Career Accomplishments Make a Difference Award of the Year 2018 (Future Electronics)

Educational experience

• Tunku Abdul Rahman College, Perak Branch Campus

  Hospitality Management (Hotel Management)

  2004.03-2006.04

  (2 years)

  Diploma in hotel management

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