Work experience

• Administrative Secretary

  Eternics Limited.

  2025.05-Current

  (4 months)

  Assist in preparing and organising company documents, confidential records, and reports. Enter data into company databases to ensure accurate record-keeping Answer phones, respond to inquiries, and direct calls appropriately File for various taxes, photocopying, printing, and scanning documents. Update the system to organise office documentation, maximising efficiency, and increasing productivity. Create spreadsheets in Microsoft Excel for record-keeping and reporting. Conduct accounts receivable duties by invoicing and billing appropriate clients. Inform clients about ongoing activities via email and other forms of communication. Maintained database of customer information such as contact details and purchase history. Prepare monthly certified payroll reports for paychecks.
• Data Verification Executive

  Docupro Limited.

  2025.03-2025.04

  (2 months)

  Data entry tasks for health information systems. Maintained confidentiality of sensitive patient information consistently. Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart. Reviewed patient records for accuracy and completeness, ensuring that all required information was included. Participated in meetings with departmental staff members to discuss issues related to healthcare documentation. Updated electronic health records with accurate patient information.
• Quality Control Officer

  Sunda Ghana Limited

  2024.12-2025.03

  (4 months)

  Conducted regular inspections of products for quality compliance and standards. Collaborated with production teams to identify and resolve quality issues. Used inspection tools to verify product specifications and dimensions. Maintained accurate records of all inspections performed including raw materials used, test results, and corrective actions taken when necessary. Ensured quality standards were met for all products produced by the company. LANGUAGE Native English speaker with a strong understanding of grammar and syntax. Proficient in French with the ability to read, write, and speak at a B1 intermediate level. Basic knowledge of Spanish and German with a current focus on conversational skills and travel- related vocabulary REFERENCES Clement M. Blamey Stores Officer Cocoa Processing Co. Ltd Phone: +233 243 356036 Anthony Kenyah Junior Stores Clerk Cocoa Processing Co. Ltd Phone: +233 240 541392
• National Service Personnel

  Cocoa Processing Company Limited

  2023.11-2024.10

  (a year)

  Completed day-to-day duties accurately and efficiently. Worked successfully with diverse coworkers to accomplish goals, and address issues related to our products and services. Promoted high customer satisfaction by paying attention to customers, and providing friendly and excellent service. Assisted with customer requests and answered questions to improve satisfaction. Utilised various software and tools to streamline processes and optimise performance.
• Print Shop Attendant (Part Time)

  Alpha Crune Enterprise Asafo

  2022.11-2023.01

  (3 months)

  Assisted and resolved customer issues with order inquiries and service recommendations in a timely manner, while providing excellent customer service. Edited documents in Adobe Acrobat and other software programs, adjusting formats and layouts as needed, to prepare them for printing. Collected payments from customers at time of delivery or pickup. Copied documents and handled binding for finishing work. Maintained inventory of printing supplies and materials for efficient workflow. Organised workspace to enhance efficiency and safety during operations.
• Student Intern

  Telecel (previously Vodafone)

  2022.09-2022.11

  (3 months)

  Completed day-to-day duties accurately and efficiently. Interacted with and educated prospective buyers on fibre broadband and its data plan. Maintained accurate records of all sales activities including sales volume, revenue generated, discounts offered. Assisted site engineers in conducting site inspections to monitor compliance with safety regulations and standards.
• Student Intern

  Alpha Crune Enterprise Asafo

  2021.11-2021.12

  (2 months)

  Completed day-to-day duties accurately and efficiently. Worked successfully with diverse coworkers to accomplish goals, and address issues related to our products and services. Promoted high customer satisfaction by paying attention to customers, and providing friendly and excellent service. Assisted with customer requests and answered questions to improve satisfaction. Utilised various software and tools to streamline processes and optimise performance.

Educational experience

• Kwame Nkrumah University of Science and technology

  Business Information Technology

  2019.09-2023.11

  (4 years)

  Bachelor of Science degree in Business Information Technology with a second class upper honours
• St. Louis Senior High School

  Business

  2016.10-2019.06

  (3 years)

  West African Senior Secondary Council Examination Qualification
• Nana Quainoo Memorial School

  Education

  2002.09-2016.06

  (14 years)

  Primary and Junior High school education

Languages

Skills