Work experience

• Sales Admin / Branch Supervisor

  Prime Spots Inc.

  2023.06-Current

  (3 years)

  Led administrative operations across multiple SM Malls, ensuring accurate and timely execution of sales deliverables. Increased operational efficiency through streamlined project tracking and coordination for the Sales Team, improving implementation turnaround time. Built and maintained a centralized media inventory system, enhancing tracking accuracy and navigation for ad placements. Improved project turnaround time by 30% by introducing streamlined reporting and internal tracking methods for ad media campaigns.
• Bancassurance Sales Specialist

  AXA Philippines

  2021.06-2023.06

  (2 years)

  Achieved sales targets by leveraging bank partnerships to promote tailored insurance solutions to bank clients. Built strong rapport with over 150+ bank clients converting and converting more than 60% into new policy holders. Delivered product presentations to bank staff and clients, enhancing customer engagement and providing valuable insights that informed decision making processes. Coordinating with bank partners to identify high-potential prospects and co-hosted financial literacy sessions. Provided after-sales services, including policy review and beneficiary updates, maintaining customer retention. Maintained a 90%+ application accuracy rate, reducing back-office corrections and underwriting delays, ensuring seamless policy efficiency.
• Regional Telesales Executive

  Ninja Van Philippines

  2020.10-2021.07

  (10 months)

  Closed new B2B accounts across Albay, Camarines Sur, and Camarines Norte through strategic telecalls outreach and onboarding support. Fostered long-term partnerships with regional merchants, boosting client retention through proactive service follow-ups and logistic coordination. Reported regional sales performance and client feedback to the national sales team for strategy alignment. Collaborated with local operations and fulfillment teams to resolve escalations and support account health.
• Marketing Officer

  Primus Hotels & Resort

  2019.07-2020.10

  (a year)

  Optimized the hotel’s online presence across booking platforms (Booking.com), improving visibility and average customer rating. Collaborate with reservation and front desk teams to sync digital promotions with room availability and pricing. Respond to online reviews and inquiries on the business’ Facebook Business social page, ensuring brand voice consistency and guest satisfaction. Monitor digital trends and competitor strategies to continuously refine the hotel’s online approach.

Educational experience

• UNIVERSIDAD DE STA ISABEL

  Food Service & Institutional Management

  2015.06-2019.03

  (4 years)

  Bachelor of Science in Food Service and Institutional Management is a business-oriented program focused on the management and operations of food service establishments and large-scale institutions. The degree covers food production and safety, quality control, cost and inventory management, procurement, facilities planning, and regulatory compliance. It also emphasizes leadership, customer service, and administrative skills needed to manage teams, streamline operations, and maintain service standards in restaurants, hotels, hospitals, schools, and corporate food services. Graduates are trained to balance operational efficiency, food quality, and client satisfaction while working within budgets and organizational policies.

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