BASMA
Business Development Executive
Female35 y/oSales representativeLive in JapanNationality Egypt
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Work experience
English & Homeroom Teacher
Bless English International School - Japan2022.01-2023.01(a year)Delivered engaging lessons for children aged 3-6 to support early English development. Collaborated with local educators to integrate English into daily routines and events. Developed age-appropriate curricula and supported school-wide activitiesOutdoor Business Development Executive
Macon - UAE2018.01-2021.01(3 years)Identified and developed business opportunities in the construction sector. Negotiated contracts, provided product consultations, and managed client relationships. Worked with production/logistics teams to ensure timely project fulfillment.E-Commerce Business Owner
Online2017.01-2020.01(3 years)Managed end-to-end online store operations including product sourcing, marketing, order fulfillment, and customer service. Utilized platforms like Instagram, TikTok, and Wix to increase visibility and drive conversions. Conducted market research, designed promotional campaigns, and optimized pricing strategies to grow sales. Provided timely customer support, handled returns, and managed logistics and inventory.Apple Care Representative
Apple Inc. - UAE2016.01-2018.01(2 years)Provided technical and customer support for Apple users via phone, chat, and email. Resolved issues for various Apple products, maintaining high satisfaction scores. Collaborated with Tier 2 support and documented cases accurately.Sales Engineer - CCTV & Security Systems
Citytec Security - UAE2012.01-2016.01(4 years)Promoted and sold security solutions to corporate and government clients. Conducted site assessments, customized system proposals, and closed high-value deals. Participated in trade shows and managed installation follow-ups.
Educational experience
Ajman University of Science and Technology, UAE
Electrical Engineering2007.09-2012.01(4 years)A Bachelor’s degree in Electrical Communication Engineering focuses on the design and development of electrical and communication systems. It covers areas like electronics, signal processing, and telecommunications.Uni Kassel Universität - Germany
Summer School2009.08-2009.09(2 months)Environmental Studies & Earthquake Engineering
Languages
English
Native
Arabic
Native
Japanese
A little
Chinese (Mandarin)
Do not know
Certificates
Computer Literacy & Internet Knowledge
TEFL - Teaching English as a Foreign Language
TOEFL - English Proficiency Certification
First Aid and Security
Time Management
Skills
Customer Relationship Management, Problem Solving & Critical Thinking
Cross-Cultural Communication
Conflict Resolution & Team Leadership
Sales & Business Development
Bilingual Communication (Arabic / English)
E-Commerce & Digital Marketing
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81****1989
ba**@**om
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