Work experience

• TOUR GUIDE

  HYBAJ DO SVETA S.R.O.

  2024.12-2025.07

  (8 months)

  - As a tour guide in Madeira, I plan, organize, and lead tours for groups of 8, providing informative and engaging commentary about destinations, ensuring smooth logistics, and creating a safe, enjoyable experience for clients. - Lead hiking, trekking, and adventure experiences through the island’s diverse landscapes. I provide engaging information about local nature, culture, and history while ensuring safety, smooth logistics, and an unforgettable experience for every guest.
• GENERAL PRACTICE RECEPTIONIST

  NINOX HEALTH LTD.

  2023.10-2024.12

  (a year)

  - First point of contact for patients, greeted visitors, answered phone calls, scheduled appointments, managed patient records, and handled administrative tasks. - Updated and maintained accurate patient records in compliance with data protection and confidentiality standards. - Processed payments and issued receipts for private services. - Supported the implementation of practice policies and participated in staff training sessions.
• Aupair

  NANNY, GAYNOR PEACOCK

  2018.02-2023.08

  (6 years)

  - Responsible for the safety, well-being, care and development of young children. Being a Role Model by setting a good example to the children. - Getting children ready in the morning and taking them to their school and to their after-school activities. Preparing breakfast, lunch and cooking dinner. - Multitasking: doing groceries, laundry, helping with anything that’s needed, getting children ready for bed, including taking bath.
• ARCHITECTURAL ASSISTENT

  djuracka & partners s.r.o.

  2015.01-2017.03

  (2 years)

  - Created full working sets of architectural and structural drawings and prepared working drawing that includes working plans, elevations and sections using AutoCAD. - Drew CAD drawings to scale based on information provided by customer and made any necessary transformations. - Assisted architect in measured survey – measuring buildings dimensions.
• PROJECT MANAGER

  AT&T GLOBAL NETWORK SERVICES

  2010.12-2014.07

  (4 years)

  (full-time job) - Worked on delivering the service according to the project baselines and re- negotiated criteria through applying the best practices of project management principles. - Collaborated, coordinated and negotiated with other members of downstream departments, sales teams and solution providers. - Planned, scheduled and monitored all work in accordance with schedules and customer’s expectations. - Regularly communicated project expectations to team members and stakeholders and used their feedback to optimize progress. - Acted as a single-point contact for the U.S. wholesale clients and continuously developed positive customer relationship through excellent customer service in terms of active assistance during the whole project life-cycle. April 2013 achieved SME (SUBJECT MATTER EXPERT) position - Led complex projects, mentored newcomers, delivered systematic lectures and motivating lessons to colleagues, organized training sessions.

Educational experience

• lonsdale institute australia - sydney

  in Program Management & Marketing & Communication

  2019.10-2022.10

  (3 years)

  gained advanced diploma in Program Management & Marketing & Communication
• comenius university in bratislava - slovakia

  Marketing & Strategic management

  2014.08-2016.08

  (2 years)

  gained master degree

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