Provide end-to-end AV solutions with a strong focus on presales, site surveys, customized solution design, and BOQ creation to meet diverse client needs. Conduct impactful product demonstrations and presentations, clearly explaining features, use cases, and ROI benefits to key decision-makers and stakeholders. Deliver high-quality customer service and technical support, ensuring long-term client satisfaction and repeat business. Lead the Sales of LED displays, interactive panels, and digital signage solutions for indoor and outdoor environments. Actively manage sales cycles—from lead generation, client meetings, solution proposals, pricing, and negotiations to deal closure. Successfully deliver customized AV solutions to government institutions, private enterprises, educational institutions (schools and universities), and healthcare facilities across the UAE, Oman, and Saudi Arabia. Build and maintain relationships with key accounts across the public and private sectors, ensuring loyalty and long-term partnerships. Collaborate closely with manufacturers, vendors, and distributors to get competitive pricing and ensure on-time delivery and support. Achieve sales targets and contribute to the company’s revenue growth by identifying new business opportunities and market segments. Provide technical sales support during client meetings to bridge the gap between commercial needs and technical requirements. Maintain up-to-date knowledge of product lines, market trends, and emerging AV technologies to provide future-ready solutions. Represent the company in trade shows, exhibitions, and client events to promote solutions and generate new leads. Track sales performance using CRM tools and contribute to strategic planning, forecasting, and pipeline development. Expertise in installing and supporting HORION, VIEWSONIC, INFIELD, and SAMSUNG solutions, integrating hardware with CMS and control systems. Offer post-sales support, including training, service coordination, and AMC renewals to maximize customer retention and satisfaction.

Led a team of service engineers, providing guidance and support to achieve team goals. Managed service support operations, ensuring timely and effective resolution of issues. Implemented automation solutions, enhancing operational efficiency and customer satisfaction. Lead teams in Jebel Ali, DIP, Al Quoz, and Shaik Zayed Road Area. Installed SHARP Smart panels with customized solutions. Installation and service maintenance of SHARP printers and photocopiers Excellent customer service with clear communication and effective support. Managing service teams and resolving service calls on time .

Delivered technical support and maintenance services for a wide range of IT and office automation products. Served as a technical support engineer for Toshiba copiers, managing installations, diagnostics, and preventive maintenance. Installed and maintained Hitachi and Toshiba LCD & DLP projectors, Athron and Tandberg video conferencing systems, ensuring optimal AV performance. Set up and serviced Smart Classroom solutions including RFID tag-based student tracking systems for educational institutions. Handled installation and troubleshooting of CCTV systems, providing reliable security and surveillance support. Trained in Interactive White Boards (IWB), basic AV system integration (AVSI), and classroom automation technologies. Actively involved in AMC and CSMC contract sales, including: Engaging with clients to explain service offerings. Preparing and submitting service contract proposals. Managing renewals and upselling additional service plans. Supported the sales team by identifying potential cross-selling opportunities during service visits and escalating leads for hardware upgrades or new installations. Collaborated with clients across corporate offices, educational institutions, and government sectors to ensure satisfaction and long-term engagement. Maintained accurate service and sales records, contributing to team targets and regional business growth.

NACD – Abu Dhabi - AV project • Installed and configured smart classrooms with control system , • Installed and configured Meeting room solution • Installed and configured PA system with BGM speakers • Auditorium setup With LED wall and AV control systems • Configured CMS Software solution • Installed and configured Room booking solution DHA – Dubai • Install and configured Auditorium LED and AV System with control system . • Meeting Rooms solution with control system ETCC – Abu Dhabi • Installed and configured Meeting Rooms and LED solution • CMS Signage SOFTW ADAFSA – Abu Dhabi • Install and configured Meeting Room and LED solution • CMS Signage software