Work experience

• Customer Service Expert

  Pandora

  2022.01-Current

  (4 years)

  (2 anni 9 mesi)
• Customer Service Expert

  GmbH

  Esperienza
• Customer Relations Representative

  Majorel Italy

  giugno 2020 - luglio 2022 (2 anni 2 mesi) Working as a Customer Relations Representative I take care about Partners and Customers over the phone and emails. Working in close contact with other departments, I handle B2B and B2C for the Italian market and Social media for UK.
• Customer Service Partner Specialist

  Living Barcelona

  marzo 2019 - dicembre 2019 (10 mesi) Working for Booking.com, I assisted Partners over the phone and emails. Helped properties to handle their business and to manage their extranet. On the other side, I helped the new hires to complete their training and worked in close contact with them in order to help them improve their knowledge about B2B and their soft skills.
• Club promoter.

  Eddie Rocket's Ireland

  Thanks to this job, I had the opportunity my improve my Spanish level and I learnt how to manage public relations' issues.