Work experience

• Boundary Coach (Independent)

  Alexandra Vanden Bossche

  2019.04-Current

  (7 years)

  Coaching: People-pleasing Over-achieving Saying 'no' Overexplaining and overapologizing
• Communication & Training Project Manager

  Schreder

  2023.01-2023.06

  (6 months)

  Project Manager Training digital trainings
• Sales Coach & Trainer

  eggo

  2017.09-2021.01

  (3 years)

  Coordination trainings Responsible for sales trainings Coaching of salespeople on site
• Training Manager

  VOO

  2017.03-2017.09

  (7 months)

  Development and deployment of Training Strategy Conception and end to end development of trainings Head of internal communication with end-users of the trainings Project Management: Project "Héritage" Project Manager of the project "handover Héritage"
• Coach & Trainer Soft Skills Customer care

  Total Energies

  2015.03-2017.03

  (2 years)

  Creation of Soft Skills trainings (Customer Care) for the agents of the call centers (NL + FR) Training program conception of soft skills (empathy and client satisfaction) Coaching side by side on site for the agents of the call centers

Educational experience

• KULeuven Leuven

  Master in Education

  2008.09-2009.09

  (a year)

  Master degree as a French Teacher
• KULeuven Leuven

  Master Linguistics and Literature (French-Spanish)

  2007.09-2008.09

  (a year)

  Master degree in French Linguistics

Languages

Skills