Work experience

• Photographer - Videographer - Editor

  TAYEA photography l

  2015.01-Current

  (11 years)

  Meeting with clients to understand their vision, preferences, and requirements. Constantly improve image quality using various editing methods.
• Customer Service & Sales Advisor

  Vodafone egypt

  2012.01-2015.01

  (3 years)

  Connect with customers and ask smart questions, then match products and services to their individual needs. Approach customers and offer them advice on products to persuade them to buy Provide information and other services such as handling returns of merchandise Deal with complaints in a patient and helpful manner
• Technical support Agent

  The American University in Cairo l

  2009.01-2012.01

  (3 years)

  Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues. Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Planning Control

  Best Cheese company

  2006.01-2008.01

  (2 years)

  Plan and monitor assigned projects to ensure they are completed on time Determine profit or loss related to schedule at any time during the life of the project. Allocating project resources and tracking progress and keeping stakeholders informed.

Educational experience

• Cairo university

  Business information system

  2002.09-2006.06

  (4 years)

  Business information systems

Languages