Work experience

• Head of Procurement Department

  Chicko

  2021.05-2025.11

  (5 years)

  Supervised procurement processes for new and existing restaurant locations. Negotiated with suppliers to improve pricing, delivery terms, and service quality. Conducted market research to identify new suppliers and optimize purchasing strategies. Controlled stock levels and ensured timely deliveries. Reported directly to senior management on procurement KPIs and cost optimization.
• Corporate Account Specialist

  Lemana PRO

  2020.06-2021.01

  (8 months)

  Worked with B2B clients, providing consulting and after-sales support. Managed documentation for shipments and purchases. Increased sales through personalized offers and follow-up communication.
• Regional Manager

  Coffee Bean

  2017.06-2020.04

  (3 years)

  Oversaw standardization and operational compliance across regional coffee shops. Trained local staff and improved service quality through regular audits.
• Claims Specialist

  Tinkoff bank

  2016.06-2017.07

  (a year)

  Interacted with international payment systems and handled dispute resolutions. Assisted private and corporate clients with account management, loans, and operations. Processed requests, provided consultations, and maintained client satisfaction.

Educational experience

• Moscow Region State University

  Legal Studies

  2016.09-2020.07

  (4 years)

  During my studies, I focused on Civil and Criminal Law, gaining a solid understanding of legal procedures and case analysis.

Languages