Work experience

• Content Evaluator for AI Project

  Concentrix

  2026.02-2026.06

  (5 months)

  Evaluated and quality-checked AI-generated content (Turkish and English) based on metrics like relevance, accuracy, concision, and safety/harmfulness. Created targeted user queries and corresponding high-quality response data to train and improve AI model performance. Analyzed complex, detailed instructions provided in English to ensure precise application of evaluation standards across all tasks.
• Content Evaluator for AI Project

  Mindy Support

  2024.11-2026.02

  (a year)

  Evaluated and quality-checked AI-generated content (Turkish and English) based on metrics like relevance, accuracy, concision, and safety/harmfulness. Created targeted user queries and corresponding high-quality response data to train and improve AI model performance. Analyzed complex, detailed instructions provided in English to ensure precise application of evaluation standards across all tasks.
• Customer Service Representative

  Comdata Technology and Customer Service

  2022.03-2022.07

  (5 months)

  Responding to customer inquiries and requests via email in a timely fashion for Turkish Airlines’ feedback section. Documenting all inquiries, requests, resolutions, and follow-up tasks.
• Translator

  Akdeniz Translation Office

  2017.06-2021.12

  (5 years)

  Written and verbal translation of legal, medical and technical texts from Turkish into English or English into Turkish.

Educational experience

• Dokuz Eylul University

  American Culture and Literature

  2016.09-2020.07

  (4 years)

  Dokuz Eylul University

Certificates