Managing Neom , Medina, Tabuk and Yanbu branches for the following activities: - Driving the SOS growth in SER Orders.- Increasing the market coverage.- Establish sales objectives by providing accurate forecast month over month with clear objective of achieving the individual annual plan by developing annual sales quotas for regions and territories.- Developing strategic relation with main Contractors, Consultants & Key Accounts.- Maintaining the relationship with the current existing KAs- Prospecting, Reviewing, Studying and Pricing along with preparing technical and commercial submittals as per project specific requirements, value proposition, value engineering, customer presentations for Small and Major repairs.- Negotiating the contracts (technically and commercially) that reserve the company rights and profitability and coordinate with internal and external stockholders (Finance, Legal, Estimations, Planning, FOD .. etc) on all contract aspects to have full alignment in matter of cost, scope, limitations .. etc.- Handling and resolving customer complaints regarding a product or service.- Abiding the company internal policies and code of conduct.- Updating company internal report reporting systems SMS , eLOG .. etc.

- Proactively develop and create a new customers relationship in my area of responsibility and maintaining existing customers at a high level of satisfaction.- Ensures customer satisfaction and solve complaints with the rest of the departments.- Document and maintain the customer and contact information.- Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside current customer base.- Accountable for finding customer needs and provide best solution matching with those needs- Responsible for pricing using the approved tendering tools.- Validate that the contents of the contract are in line with the negotiation process outcome.- Maintain full information of opportunities, tasks and visits, while keeping CRM up to date

• Accountable for the delivery of the installation project and Site Safety• Accountable for the financial result of the project• Prepare the overall installation program• Responsible for site preparations and follow-up of site readiness• Accountable for use of correct KONE installation methods throughout the installation• Ensure cost control as per action plans during budget• Responsible for administrative activities of the project and report project progress• Accountable for final testing of the equipment and handover to maintenance• Accountable for customer satisfaction and quality of installation• Accountable for people (site operatives) development and wellbeing, and managing the performance of the team and individuals

Airframe & Power plant Familiarization Internship for Mechatronics Engineers

Heating, ventilation and air conditioning ( HVAC )

Completed the summer training course in the State of Kuwait in the installation and maintenance of elevators.