Work experience

• Direct Sales Manager

  ACG S.A.E

  2015.01-Current

  (11 years)

  16 years 2 months (11 years 1 month) 1. Establish client list by investing prospected markets & sectors to evaluate opportunities and to classify client list into type & zone to properly assigning to sales team. 2. Resolve customer complaints regarding sales and service. 3. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. 4. Determine price schedules and discount rates. 5. Review operational records and reports to product sales and determine profitability. 6. Monitor customer preferences to determine focus of sales efforts. 7. Prepare budgets and approve budget expenditures. 8. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. 9. Direct and coordinate activities involving sales of different products, services, or other subjects of sale (i.e. solutions). 10. Coordinate with different department starting from offering stage till ordering and installation including inventory control to ensure smooth operation. 11. Approve all technical & commercial offers & tenders prices. 12. To negotiate, conclude and manage a variety of sales deals. 13. To ensure that all clients have signed contracts and have completed all necessary credit documentations. 14. To ensure all reporting is completed in a timely manner. 15. Establish and ensure meeting sales targets for the sales team in an interactive way. 16. Monitor receivables performance of sales team and aging reports and be fully responsible for a timely collection of payments. 17. Develop and maintaining sound relationship with customer’s key decision makers. 18. Develop comprehensive functional procedures for the Sales Department.
• Assistance Sales Manager

  El

  2012.01-2014.12

  (3 years)

  1. Supervise the team to achieve their target 2. Create team weekly plan and ensure that they follow the same 3. Solving all issues and problems that may arise during the sales process 4. Follow the given budget for area/sector then assigning this budget to each sales engineer according to their portfolio. 5. Resolve customer complaints regarding sales and service. 6. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. 7. Monitor customer preferences to determine focus of sales efforts. 8. Direct and coordinate activities involving sales of different products, services, or other subjects of sale (i.e. solutions). 9. Coordinate with different department starting from offering stage till ordering and installation including inventory control to ensure smooth operation. 10. To ensure all reporting is completed in a timely manner. 11. Establish and ensure meeting sales targets for the sales team in an interactive way. 12. Monitor receivables performance of sales team and aging reports and be fully responsible for a timely collection of payments. 13. Develop and maintaining sound relationship with customer’s key decision makers. 14. Develop comprehensive functional procedures for the Sales Department.
• Senior Sales Engineer

  El Nasr St. New Maadi

  2010.01-2012.12

  (3 years)
• Sales Engineer

  El Nasr St. New Maadi

  2009.12-2010.12

  (a year)

  (1 year 1 month) 1. Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. 2. Receive customers Purchase Orders and initiate order processing process by cording through Manager with different involved departments including Installation, Accounting, and Logistics 3. Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions. 4. Sell products requiring extensive technical expertise and support for installation and use by coordinating with installation department and technical support department. 5. Diagnose problems with installed equipment and feedback them to after sales service department till problem resolution. 6. Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production. 7. Prepare and deliver technical presentations that explain products or services to customers and prospective customers. 8. Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment. 9. Searching for new clients who might benefit from company products or services and maximizing customer potential in designated regions. 10. Travelling to visit potential clients. 11. Developing and growing long-term relationships with customers. 12. Managing and interpreting customer requirements - speaking with clients to understand, anticipate and meet their needs. 13. Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery. 14. Offering after-sales support services. 15. Administering client accounts. 16. Analyzing costs and sales.

Educational experience

• Helwan University Cairo

  electrical power and machine, Electrical and Power Transmission

  2004.01-2009.01

  (5 years)
• Helwan University Cairo

  Electrical Engineering, Electric Power and Machine

  2003.01-2008.01

  (5 years)

Certificates