Work experience

• Customer Support Specialist

  Holafly (Remote)

  2024.03-Current

  (a year)

  Thorough data collection during the space audit, with a keen focus on record accuracy. Resolved inquiries and complaints efficiently, ensuring high satisfaction. Kept updated on products and industry trends for accurate support.
• Space Audit Intern

  ARUP (MALAYSIA)

  2023.03-2023.06

  (4 months)

  2023 - Duration: 3 months Thorough data collection during the space audit, with a keen focus on record accuracy. Demonstrated sharp observational skills and the ability to assess specific needs of the audit. Effective collaboration within the team, proactive contribution to collective efforts, and the ability to work independently.
• Intern

  Georgetown University (Qatar)

  2015.03-2015.03

  2015 - Duration: 1 month Rapid immersion in the university IT environment. Observation and accelerated learning of key aspects of the IT department

Educational experience

• University of Nottingham

  International relations

  2020.09-2023.07

  (3 years)

  B.A in international relations with spanish

Languages