Sales Coordinator
5~10K CNY/Per month
Full-time
1~3 years
Refresh at 2 years ago
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Ninbo
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Job responsibilities
Duties and Responsibilities
• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings
• Address any questions or issues customers may have
• Communicate with customers to understand their requirements and need
• Offer solutions based on client's needs and capabilities
• Direct prospects and leads to the sales team
• Keep an updated customer database
• Track and document calls and sales.
• Helping the sales team by contacting customers for sales, deliveries and arranging appointments.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, and arranging delivery dates.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and Gas deliveries.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Assigning territories and quotas to company sales staff
• Entering order information into the company database
• Answering Client questions regarding their account or sales products
Job Requirements
Requirements:
• A bachelor's degree or a related field.
• 2 or more years of experience in sales coordination and telesales.
• Experience as a sales coordinator or in administration may be advantageous.
• Computer literacy – MUST speak ENGLISH & CHINESE Languages
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.
• Salary: Negotiable for the right candidate
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