MS Support Professional/ Engineer
15000 CNY~20000 CNY/Per month
Refresh at 16 days ago
127 Views
26 Apply
Shanghai
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Job responsibilities
Responsibilities: 1. Represent Microsoft and communicate with Microsoft O365 customers in India
2. Manage relationships with multiple customers, partners and collaborate with MS people
3. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer Satisfaction
4. Document incidents, report customer suggestions and technical issues to Microsoft
Job Requirements
Responsibilities: 1. Represent Microsoft and communicate with Microsoft O365 customers in India
2. Manage relationships with multiple customers, partners and collaborate with MS people
3. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer Satisfaction
4. Document incidents, report customer suggestions and technical issues to Microsoft
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