Responsibilities: 1. Represent Microsoft and communicate with Microsoft O365 customers in India 2. Manage relationships with multiple customers, partners and collaborate with MS people 3. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer Satisfaction 4. Document incidents, report customer suggestions and technical issues to Microsoft

Responsibilities: 1. Represent Microsoft and communicate with Microsoft O365 customers in India 2. Manage relationships with multiple customers, partners and collaborate with MS people 3. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer Satisfaction 4. Document incidents, report customer suggestions and technical issues to Microsoft