Manager, Performance & Revenue Optimization, China
Negotiable
Full-time
Unlimited experience
Refresh at 2 years ago
10 Views
3 Apply
Shanghai
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Job responsibilities
- To assist and support in the coordination and implementation of new affiliate hotels into the Worldhotels family, and to ensure smooth, quick and complete integration of new affiliate hotels with a goal to produce revenue as of the first day of affiliation
- To manage and resolve all customer service issues (hotel or client) in a timely manner
- To manage and consult to an existing portfolio of hotels- to be determined, within the China Region, ensuring good business flows via Worldhotels, and overall performance results on a monthly basis, and forward strategies on a rolling quarterly basis
- Central contact person for affiliate hotels and resorts within the China region
** Worldhotels is an exclusive group of independent hotels with a handpicked portfolio of 500 properties in 250 destinations and 65 countries across the world. This position is the primary contact for approximately 20 Worldhotels affiliates and Full License Members in the China region **
Job Requirements
- At least 5 years of experience in Hotel Management in Operations, Sales and Marketing, Revenue Management and/or other revenue-centric positions
- Bachelor's Degree preferred or equivalent postgraduate qualifications in Hospitality, Marketing, Economics, or similar fields
- Fluent in spoken and written English and Chinese with the ability to succinctly communicate complex ideas to small and medium sized audiences that include all levels of hotel staff: senior executive levels to hotel front-line staff
- Decisive, target-oriented and proactive with the confidence to engage and positively influence numerous personality types
- An engaging personality with the ability to effectively listen, convince, and lead
- Highly detail-oriented with the analytical proficiency to interpret statistical data
- Ability to manage and prioritize a broad range of tasks and projects
- The ability to travel approximately 25% of the time, including international travel
- Working knowledge of distribution channels and CRS system capabilities
- Expertise with SynXis CR, CRS systems, PMS, CRM, GDS, RFPs are all highly desirable
- Working knowledge of local and global OTA and online travel review companies
- Proficient with social media platforms
- Expertise with Microsoft Office (PPT, XLS, DOC)
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