Head of Customer Service Improvement

15~20K CNY/Per month

Refresh at a year ago
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64 Apply
Shanghai
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Job responsibilities
About the company www.tao-how.com is a bilingual shopping service website mainly serve shopping intentions of expats in China. we are not an online store, instead, we are a pure service company. we help our customers to search and buy their intended items from Chinese online markets such as taobao, amazon.cn, etc.
Job Requirements
native English speaker, dynamic and active, sense of retailing e-business and online marketing. experience ofthe role of CSI head is to approach targetted expat's groups to identify customer needs and marketing strategy, develop service products, improve performance of customer service team and explore potential business development opportunities
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