• Accounts Payable Management o Manage the full-cycle Accounts Payable process, including invoice verification, posting, and payment preparation o Ensure accuracy and completeness of AP transactions in accordance with internal accounting policies o Monitor vendor balances and resolve discrepancies with internal stakeholders and suppliers • Month-End Closing o Actively support the monthly closing process, including preparation, booking, and release of accruals o Ensure timely and accurate recording of expenses within the correct accounting periods o Reconciliation & Financial Controls o Perform account reconciliation to ensure accuracy of financial records o Conduct intercompany reconciliation and coordinate with international entities to resolve variances • Financial Reporting o Prepare cost center reports and support internal financial reporting processes o Assist with budget vs. actual analysis and LE updates o Collaboration & Financial Processes o Work closely with finance, controlling, and operational teams to ensure accurate financial data o Support continuous improvement of financial processes and data quality within the ERP environment

• Owned and managed a portfolio of 80+ B2B clients, serving as the primary contact for consulting, negotiation, and long-term relationship development. • Developed and executed tailored sales and account strategies, achieving a 30% year-over-year increase in client retention and a 30% increase in annual revenue. • Negotiated contracts, pricing, and service scopes with customers and suppliers, balancing commercial goals with long-term partnerships. • Coordinated marketing initiatives, promotions, and brand positioning, including representation at industry events and trade fairs. • Conducted market and competitor analyses to adapt offerings and strengthen competitive positioning.

• Coordinated accounts receivable and payment collections for Zurich and Geneva branches, enhancing customer relationships and cash flow. • Delivered monthly financial statements under CAS using Oracle ERP, ensuring compliance in an international environment. • Partnered with external customers during dunning processes, improving payment cycles and customer satisfaction.

• Consulted corporate, group, and private clients, driving ticket sales and customer satisfaction. • Managed multi-channel communication (email/phone) in German, English, and Chinese, ensuring professional service. • Represented Air China at trade fairs and congresses, boosting brand visibility and generating new leads.