Summary

Work experience

• DEPUTY LOGISTICS AND PROJECT DIRECTOR

  BEST Inc.

  2024.04-Current

  (2 years)

  Member of the U.S. management team, reporting directly to the General Manager and participating in U.S. operational strategy, organizational planning, and execution governance. Acted as a key liaison between China headquarters and U.S. teams, ensuring HQ strategies were practical, compliant, and controllable under U.S. operating conditions. Led customer-level cost structure and profitability modeling, supporting pricing strategy,contract renewals, and internal resource allocation decisions. Participated in major commercial negotiations, balancing short-term market competitiveness with long-term margin sustainability. Oversaw U.S. transportation and last-mile carrier strategy (UPS, FedEx, USPS, LTL), establishing performance expectations around cost control, service stability, and scalability. Drove cross-functional coordination between Account Management and Operations teams,improving execution alignment and reducing dependency on individual experience. Supported the transition from experience-driven execution to system- and data-driven operational governance.
• SENIOR PROJECT MANAGER

  BEST Inc.

  2022.07-2024.04

  (2 years)

  Managed overall U.S. Account Management operations, supporting customer onboarding, service delivery, and long-term account stability. Played a hands-on role in U.S. operational execution while progressively standardizing processes and reducing reliance on manual or individual-driven workflows. Led OMS/WMS system upgrades and process optimization initiatives, improving data transparency, execution discipline, and headquarters visibility. Designed KPI-based operational management frameworks to enhance accountability and performance tracking across teams. Supported capacity planning, equipment procurement, and labor allocation during periods of rapid business growth. Helped stabilize U.S. operations during expansion phases, mitigating risks associated with incomplete local systems and uncontrolled growth. .
• DIRECTOR OF LOGISTICS

  Suntisfy Inc.

  2020.08-2022.07

  (2 years)

  Served as the U.S. operations and supply chain lead, responsible for end-to-end planning and execution of U.S. warehouse and fulfillment operations. Built U.S. operational infrastructure from zero, including site planning, layout design,equipment selection, staffing, and operating process development. Led China–U.S. cross-border supply chain coordination, covering China-based suppliers,international transportation, U.S. port operations, and domestic distribution. Translated headquarters business objectives into U.S.-compliant execution plans, balancing cost,service level, and regulatory constraints. Applied data analysis and demand forecasting to optimize inventory structure, fulfillment efficiency, and service performance. Established structured reporting and operational metrics to improve headquarters' visibility and governance over U.S. operations.
• CO-FOUNDER

  Captain Logistics Inc.

  2021.06-2022.06

  (a year)

  Co-founded a U.S.-based operations-driven startup, responsible for operational launch, market positioning, and foundational business model design. Designed service offerings and revenue logic specifically for the U.S. market rather than replicating China-based operating approaches. Directly handled U.S. company registration, regulatory compliance, insurance, taxation,contracts, and labor requirements. Managed daily operations, cost control, and cash flow under limited capital conditions, ensuring business continuity. Operated with full P&L and owner mindset, evaluating investment decisions based on risk,return, and long-term sustainability. Developed first-hand understanding of common failure points in overseas ventures and effective mitigation strategies.
• PLANNING MANAGER

  West Coast Holidays-Greater Los

  2017.01-2020.02

  (3 years)

  Planned and managed operational execution for travel products and itineraries. Coordinated multi-party resources and handled service disruptions and customer escalations. Improved service consistency and customer satisfaction in a high-uncertainty, multi-resource operating environment.
• PROJECT MANAGER

  Beijing Subway Rolling Stock Equipment Co., Ltd.

  2014.06-2016.06

  (2 years)

  Managed production planning and schedule control for large-scale rolling stock manufacturing programs. Promoted from Assistant Project Manager to Project Manager based on performance. Led cross-functional planning and coordination for Beijing Metro Line 7 and Line 8 Phase III projects. Built strong project governance and execution discipline within complex, asset-intensive manufacturing environments.

Educational experience

• University of California-Irvine

  PROJECT MANAGEMENT

  2014.09-2017.07

  (3 years)
• Beijing University of Civil Engineering and Architecture

  MARKETING

  2010.09-2014.07

  (4 years)