Work experience

• Product Manager

  Shift Technology

  2026.01-Current

  (8 months)

  Led product discovery and delivery an AI-powered SaaS platform automating insurance claims processing. Conducted 20+ user interviews with claim handlers to identify operational pain points and design solutions. Collaborated with data scientists to improve automatic claim data extraction and streamline claim handling workflows. Scaled automated claims handling capacity by 20x, from 50 to 1000 claims per day.
• First Product Manager

  Addside

  2023.12-2025.12

  (2 years)

  Led product management for a SaaS platform allowing global advertising companies to manage 100M+ euros budgets for clients like Meta or LVMH. Launched a demand-side platform (DSP) enabling 10+ agencies to purchase ad inventory across 133 TV channels. Scaled revenues from 50K to 1M euros by understanding and prioritizing users’ needs. Supervised a 5-member engineering team focused on full-stack development, ensuring project execution and delivery. Developed an AI agent allowing users to access market insights over a 13M-document database using natural language. Implemented 10 + MongoDB real-time reports, to better understand users’ needs and monitor errors.
• Product Manager APAC

  Back Market

  2023.01-2023.07

  (7 months)

  Managed the experience of 2M monthly customers located in Japan and Korea, improving user experience and conversion. Supervised an 8-member engineering team focusing on full-stack development and technical migrations Conducted user research to gain insights into the Korean market and customer needs, resulting in the identification of 50+ potential improvements. Implemented a Guest Checkout option, resulting in a 15% increase in the checkout rate. Introduced a Cart notification system, leading to a 12% increase in customer orders. Designed and launched a notification system that boosted customer review submissions by 400%.
• Product Manager Engage

  BlaBlaCar

  2022.03-2022.08

  (6 months)

  Managed communication between and toward 120M users in 50+ countries. Supervised a 6-member engineering team, focusing on back-end and technical migrations. Launched three communication strategies to reduce SMS costs by 82% and save 2M euros per year. Revamped our messaging system by understanding user needs, doing a Make & Buy analysis, and launching a beta version. Led discussions with five messaging providers to secure a remarkable 66% pricing discount with the final provider. Designed a highly successful Net Promoter Score (NPS) surveys, increasing the number of responses by 25%.

Educational experience

• EM Lyon Business School

  in business administration (Economics, Data management, Python)

  2019.01-2023.01

  (4 years)

Languages