Vatthanachai 'Tony' Phipatthongpanta
Hospitality Specialist@Private Company
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Summary
General Manager of Hotels & Resorts. Passionate, energetic hospitality professional for 30 years with expertise in working for 4-5 star hotels and resort with brand name hotel chain like Centara Hotel & Resort, Dusit Hotel & Resort Group, Imperial Hotel and Resort Group, Holiday inn (IHG), Amari Hotels & Resort, Accor (Novotel Brand) and independent properties. My experience of working in several main tourist destination in Thailand, Vietnam and Cambodia has equipped me with a firm understanding of different traditions, cultures and business acumen. Contribute in every capacity from back end support to top level management inclusive of revenue growth and additional revenue streams as well as revenue management and contribution margins. Establishing brand standards, creative concepts, concept briefs, project management and 3rd party supervision. Passionate for developing new projects and seeing them through from conception to completion. See the points as belows; •Solid experience in operating small luxury boutique resort background. •Experience to lead the team for opening 2 new resorts background •Excellence in planning for operation and job assignments. •Strong in leadership skills and a flexible mindset. •Strong in customer service orientation and skills. •Very good in term of operation skill for a decentralized approach where the individuals in charge a section need to exhibit a lot of independence and initiative. •Strong in training skill both of manual and training on the job. •Always clear of vision in management by objective •Good in term of enthusiastic, creative and hard working •Confident, dedicated and trustworthy, thus gaining respected from superiors and sub-ordinate •Instrumental in increasing of resort revenue though tighter expenses control. •Pleasant personally and positive attitude even working under difficult situation and stressful circumstances. Specialties: •Strong experience in luxury boutique resort management to run organization smoothly and profitability result. •Hands on manager with good knowledge all aspects of luxury hotels & resorts,in Hotel Management. Strong background in customer satisfaction.Details and profit orientated,sensitive to human relations and guest satisfaction. Attentive to details and focus on development of employees.Strong experience in pre-opening of hotels and resort in the challenging multicultural environment
Work experience
Hospitality Specialist
Private Company2019.12-Current(7 years)General Manager
Hoi An Beach Resort2015.12-2018.01(2 years)General Manager
Centara Hotels & Resorts2015.01-2015.07(7 months)General Manager
Olalani Resort & Condotel2014.08-2014.12(5 months)General Manager
The Dewa Koh Chang Resort2010.11-2012.04(a year)General Manager
The Sarann Boutique Resort2008.09-2010.10(2 years)General Manager
Pattawia Resort & Spa (Hua Hin - Pranburi)2006.12-2008.08(2 years)General Manager
Panviman Group of Resorts2005.08-2006.11(a year)Executive Assistant Manager
Thavorn Hotels and Resorts2003.10-2005.05(2 years)Director of Food & Beverage
AccorHotels2002.03-2003.09(2 years)Food & Beverage Manager & Director
Accor1999.03-2002.02(3 years)Food & Beverage Manager
The Imperial Boat House, Koh Samui1998.04-1999.03(a year)Food & Beverage Manager
ONYX Hospitality Group1995.05-1998.03(3 years)Assistant Food & Beverage Director
InterContinental Hotels Group1993.12-1995.05(a year)Bar & Lougne Manager
InterContinental Hotels Group1992.04-1993.11(2 years)
Educational experience
Chulalongkorn University and International Hotel and Tourism Industry School
T.I.M, Hotel Management Course1990.01-1990.01Chulalongkorn Mahawitthayalai
Certificated, Hotel Management & Operation1990.01-1990.01Ramkhamhaeng University
Bachelor Degree of Arts (B. A, Political Science1980.01-1984.01(4 years)Mahawithayalai Ramkhamhaeng
Bachelor Degree, Political & General Management1979.01-1983.01(4 years)Chinoros Vithayalai School
High School Certificate, General Studies1977.01-1979.01(2 years)
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