Uzochukwu Jude

Digital Support Engineer
Male40 y/oFull stack development/Mobile Development/Backend Development/Front-end development/Operations EngineerLive in AustriaNationality Nigeria
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Work experience

Digital Support Engineer

EXCIS
2020.07-Current(5 years)
Responsible for aspects of M365, including SharePoint Online, MS Teams, OneDrive, Exchange Online, etc. · Responsible for securing all aspects of the M365 environment. · Experience in implementing, deploying, and configuring an M365 environment from the ground up/scratch. · Coordinates with the Infrastructure team to put in place a backup solution for M365. · Experience with Azure AD Connect and syncing objects from on-prem AD to Azure AD. · Knowledge of Azure AD Authentication, Identity and Access Management (IAM), and Conditional Access Policies. · Knowledge of M365 Security and Compliance related technologies including retention policies. · Deep understanding of Active Directory, Group policies and DNS. · Experience with Exchange Online in a hybrid environment. · Experience in analyzing M365 usage data to identify issues and usage patterns. · Write and maintain custom scripts (PowerShell) to install new settings or deployments and remediate issues to support users. · Experience with Windows Servers. · Performs administrative functions of SharePoint 2016, 2019, and SharePoint Online (O365), such as user administration, content management, and governance enforcement. · Expert in designing, creating, maintenance, and enhancement of SharePoint sites, pages, Power App forms, Workflows and Microsoft Web Parts that satisfies functional and technical requirements in a timely manner. · Conducts necessary routine maintenance including patches and upgrades. · Experience in Upgrade and Migration of SharePoint 2010 to SP2013, and SP2013 to SP2016 and SP2019 via database method, PowerShell scripting, and the use of Sharegate tool. · Mastery in the Installation and Configuration of SharePoint 2013, SP2016 & SP2019 Production, DR, and UAT Environment. · Design and Implementation of Disaster recovery SharePoint farm for SPDC · Responsible for deploying, migrating, maintaining, and administrating the Microsoft 365 environment. · Willing to perform all other duties and projects as assigned.

SharePoint Application Support and Systems Engineer

Gebauer and griller Wien
2018.08-2020.06(2 years)
Installation and Configuration of SharePoint2013, 2016 & 2019 Server Farms in Azure Virtual Machine · Deploy Azure SQL Managed Instance with SharePoint Servers 2016 and 2019

IT Management Consultant

Phillips Consulting
2013.08-2017.04(4 years)
Led a team of four to prepare for a DISA FSO inspection that resulted in the FSO rating the network as fully compliant. · Tested and implemented over 100 security controls on Windows servers. · Responsible for researching and the network installation of security solutions such as: SSL accelerators, Windows security servers (Symantec and patch application server), firewalls, and signature-based IDS systems. · Responsible for conducting vulnerability scanning and identifying system and network vulnerabilities. Automated vulnerability scanning tools used include Retina scanning tool, FSO Gold Disk and Patch Link mitigation tool. · Developed and performed mitigation plan and performed remediation activities based on the findings to resolve network and system vulnerabilities to meet DOD compliance requirements. · Assisted with site certification and accreditation process including policy development, C&A package review, and ST&E testing. · Researched and established contacts with various hardware and software distributors of IA products. Conducted operational and security testing to evaluate products and provide recommendations to the client. · Developed Standard Operating Procedures (SOPs) for incident response handling. · Reviewed and analyzed security response policies and programs for potential risks. · Disseminated Information Assurance Vulnerability Alerts via Online Compliance Reporting System Accomplishment · Phillips Consulting is a firm that provides consulting services to other industries. I took the initiative of obtaining a TOGAF, COBIT and ISO27001 certification due to the vast opportunities in IT security Architecture, IT Security and Governance. · Trained over 2000 internal and external candidates on IT Security awareness. · Assisted various organization in different sectors like banks and oil sectors in implementing and obtaining certification in ISO27001 IT security. · Led the Information Vulnerability Management (IVM) process at ECO Bank, Key Stone Bank, Bank of Industry Nigeria, to ensure compliance and increase the network's security posture. Responsibilities included: Network Scanning and mitigation of servers and workstations. · Patch application in accordance with IAVM DISA FSO standards. · Lead security engineer for managed PKI and the SSL certificates for the Phillips Consulting client services, inclusive of certificate expirations, renewals, and certificate installations. · Implemented ISO 27001 IT security and ISO 20000 Service Management for Keystone Bank · Audited Keystone bank on IT security and Service Management · Implemented ISO 27001 and ISO 20000 for Bank of Industry of Nigeria · Prepare and trained Keystone bank IT staff for ISO 2000 and ISO 27001 certification 02/2015–03/2016: TotalE&PNigeria (On behalf of Dimension Data Nigeria) Microsoft SharePoint Consultant · Deployed and Configured SharePoint 2010 & 2013 Production, Preproduction, and Test Environment. · Migration and Upgrade from MOSS 2007 to SharePoint 2010 & 2013. · Overseas the SharePoint server infrastructure, user access and application deployment; taking the lead role in implementing SharePoint across Total Upstream Company of Nigeria (TUCN). Supports the installation, configuration, security, operation, migration and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure. · SharePoint application support · Monitor daily full and incremental database backup. · Investigate database problems and conduct root cause analysis (RCA).

SharePoint Administrator

DIMENSION DATA NIGERIA
2013.02-2015.03(2 years)
Deployed and Configured SharePoint 2010 & 2013 Production, Preproduction, and Test Environment. · Migration and Upgrade from MOSS 2007 to SharePoint 2010 & 2013. · Overseas the SharePoint server infrastructure, user access and application deployment; taking the lead role in implementing SharePoint across Total Upstream Company of Nigeria (TUCN). Supports the installation, configuration, security, operation, migration and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure. · Monitor daily full and incremental database backup. · Investigate database problems and conduct root cause analysis (RCA). · Always Maintains an inventory of the SharePoint environment, e.g. Servers, Accounts, Web applications, Site Collections, Sites, Content Databases, Owners/Administrators, etc. · Creates SharePoint document and records management sites and collaboration site/portals for users/groups based on requirements received from Business Analysts, while applying necessary workflows and security and information policies. · Creates Intranet sites for Business Entities using the Business Entity templates as provided by TUCN. · Creates Electronic Forms and workflows to interface with SharePoint using necessary development tools such as SharePoint Designer, InfoPath, Visual studio, etc. · Sets up, configures and maintains SharePoint Search Farms/Centers, Scopes and Indexes for Enterprise Search. · Integrates SharePoint sites, shared folders and other business applications with the Search Farm.

Database Administrator

INFOGRAPHICS NIGERIA LIMITED
2011.03-2013.01(2 years)
Monitor daily full and incremental database backup. · Investigate database problems and conduct root cause analysis (RCA). · Responsible for installation, patching and upgrade of database on Wintel servers. · Allocate database storage and plan for future storage requirements for the database system. · Work with IT project managers, application & database programmers to successfully delivery projects · Provide technical resolution to database related problems. · Manage database security, access permissions and privileges. · Develop, manage and test back-up and recovery plans. · Build and support scalable high availability and always-on database feature · Monitor database performance, implement changes and apply new patches and versions when required · Periodic performance tuning and monitoring of database to resolve deadlocks, waits and slow response. · Create new database instances and user accounts with appropriate roles and privileges. · Responsible for managing corporate information warehouse. · Liaise with Hosting/Server and storage Engineers to resolve database issues · Capacity planning and space management of database size and table space on shared mount volumes · Migrate applications from test and staging to production database environment. · Develop scripts to simplify and automate administrative tasks. · Performing database upgrades to latest releases and patches. · Periodic test database restore/refresh from production systems. · Provide evidence for database control, SOX internal and external audits. · Ensure 100% compliance with database control and audit requirement. · Enforce and document database policies, procedures and standards · On-board new database to production and non-production (tests) landscape. · Maintain database availability in line with agreed organizational level agreement (OLA). · Design and update database inventories and technical documents. · Prepare request for (RFC) for change ticket and service management.

Migration and Upgrade from SharePoint

TAVIA TECHNOLOGY
2010.01-2013.01(3 years)
Overseas the SharePoint server’s infrastructure, users’ access and applications deployment; taking the lead role in implementing SharePoint across SPDC. Supports the installation, configuration, security, operation, migration and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure. · Monitor daily full and incremental database backup. · Investigate database problems and conduct root cause analysis (RCA). · Worked with my team to Implement, support, maintain, and manage IT services, including IT security, email, and disaster recovery, as well as providing advanced technical support for all desktop, server, and networking issues. · Ensure that all IT services are properly maintained and upgraded, including anti-virus, backups, imaging, and patching, as well as providing subject matter expertise for both hardware and software.Participates in preparing user requirements and other technical specifications. · SharePoint solution development and deployment using InfoPath and SharePoint designer. · Answer queries and resolve issues with software applications and escalate or close tickets as necessary. · Train users on specific applications and document creation. · Using application software to facilitate the organization and distribution of documents within a company. · Assists in the design, development and installation of information systems. · Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g., to meet individual user requirements). · Undertakes rigorous testing and proving of applications software.

System Administrator

LOGTECH COMPUTERS
2009.04-2011.02(2 years)
Microsoft DHCP Server installation and configuration. · Microsoft DNS installation and configuration. · Microsoft ISA Server installation and configuration. · Microsoft SQL Server 2005 installation and working experience on it. · Web Server (IIS) installation and configuration. · Linksys Wireless Access Point (WAP) connectivity and configuration.

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