Tiffany
Assistant Manager, Strategic Project (Digital Transformation & ChangeManagement)
FemaleSales Manager/SupervisorLive in HongkongNationality
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Work experience
Assistant Manager, Strategic Project (Digital Transformation & ChangeManagement)
The Hong Kong Jockey Club2024.03-Current(2 years)Help to drive adoption, smoothen onboarding process and internal selling of an Entreprise Data Analytics Platform that centralize customer related data to support business teams on analytic purposes such as CLV calculation, loyalty program and dashboard development. Prepare marketing materials, monthly newsletter, organize events and other communications for internal selling and awareness uplifting.Sales Business Development
Web3 agency2023.09-Current(3 years)- Business development and marketing for Web3 projects - Fintech and funding solution - Affiliate partnershipsBusiness Development and Partnership Manager
Ntuple2022.06-2023.10(a year)technology company which has mission is to make the world’s data and digital services universally accessible and useful. Our proprietary backend no-code solution SyncTree is a no-code technology that enables companies to securely access and integrate legacy systems regardless of the architectures, so as to connect networks, systems and platforms creating composable development environments. My main focuses are: - Founding team to expand the business outside of Korea and assist in fundraising - Generate sales and increase users on our proprietary SaaS product SyncTree for API management and system integration - Design digital solutions to business owners or key stakeholders related to but not limited to systems integration, data transfer, digital transformation, API management and any innovative digital solutions - Build and set up partnerships with companies like payment gateway companies, POS companies, tech companies, IT partners - Build connections with investors and participate in fundraising meetings - Act as project manager on different projects and ensure the deliveryTrade Lane Management Associate
Flexport2021.03-2022.06(a year)3年 2 個月 - Plan and execute pricing and procurement strategies with the use of data dashboad - Assist in pricing bids, RFP, before and after-sales supports - Create and use different dashboards to anaylse trends, predict price, do AB testing and finalize decisions - Participate in pricing automation projects, testing and solving tickets - Maintain weekly South China marketplace rate by using data software (Airflow, Python) and troubleshoot errors - Manage relationship with airlines and partners on the supply side - Committee of the company event and project team. Organized company events like annual dinner and promotion party.Supply Chain Operation Associate
Flexport2019.05-2021.03(2 years)- Provide day-to-day support on air capacity planning and procurement - Daily communication between commercial carriers and internal parties - Provide air solutions to our clients - Manage P&L of each capacity - Support engineers in designing new toolsInvestor Relations Assistant
Lake House Corporation Limited2018.09-2019.05(9 months). As an executive assistant, I provide support to the CEO on company investment projects, client / partner relations and day-to-day operations. This job has increased my international exposure such as being able to attend overseas conferences and networking opportunities.Cabin Crew
國泰航空2016.08-2018.08(2 years)Roles & responsibilities - Enhance inflight safety and security for both crews and passengers - Deliver inflight service to achieve customer expectations - Professional key player in the airline's daily operations - Provide a calming influence in stressful situations - Work well as a co-ordinated team member - Ensure superior customer service skills and respond to individual customer needs - Adapt to ever-changing work situations within a short space of timeAssistant Event Planner
VISITUK LIMITED2014.10-2015.07(10 months)Student representative who was responsible in planning, operation and promotion of University events and tours. I learnt to evaluate past company activities in order to make future improvements, developed planning, managerial and organisational skills alongside maintaining good relationships with other students.Summer Intern
香港航空2013.07-2013.08(2 months)As a landside ground handling agent, I was responsible for passengers from check-in to eventual boarding of aircraft. I learnt to listen to customers and ensure their requests were fulfilled to uphold the reputation of Hong Kong Airlines. Learnt how to be a quicker thinker and patient when handling customer complaints. 學歷
Educational experience
Coventry University
Aviation Management2014.09-2015.10(a year)HKU Space Community College
Aviation Studies2012.01-2014.01(2 years)
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