Tala Madi
Customer Service Specialist@Mammotion Tech | Storyteller and Private Tutor@Freelance
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Summary
Communications Specialist @ Mammotion Tech | Information and communication. Pragmatic translation and storytelling enthusiast, as well as customer service adept with over three (3) years of work experience within a leading airline company and educational institutions, with extensive exposure to different cultures and languages.
Work experience
Customer Service Specialist
Mammotion Tech2025.09-Current(a year)Storyteller and Private Tutor
Freelance2018.12-Current(8 years)Podcast Host of "Walla, I Needed This!"
Freelance2025.04-2025.06(3 months)Cabin Crew
MEA2019.04-2025.01(6 years)Subtitler
IPH Studios2022.03-2022.10(8 months)Arabic Teacher
SKILLZ Beirut2018.10-2018.11(2 months)
Educational experience
Saint Joseph University of Beirut
Master's degree, Information and communication2022.01-2024.01(2 years)Universität Erfurt
Master's degree, Sociology and Anthropology2023.01-2023.01Saint Joseph University of Beirut
M1, Translation (Option: Translator/Editor)2021.01-2022.01(a year)Lebanese University
Bachelor's degree, English Literature2018.01-2021.01(3 years)Lycée Franco-Libanais Verdun
French Baccalaureate with Distinction2003.01-2018.01(15 years)
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