Suganya Selvarasah

Customer Portfolio Manager@Concentrix
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Summary

Customer Portfolio Manager | Account Growth & Client Success | B2B Tech | Fluent in English & German | Driving Strategic Value Across EMEA. I’m a multilingual business development professional with a strong track record of driving growth across EMEA, particularly within SaaS and life sciences sectors. With a background in Biomedical Science and over four years of experience working with high-impact enterprise accounts, I bring both analytical depth and commercial acumen to every project I take on. At companies like Cloudinary, Tricentis, and Bio-Techne, I’ve led initiatives that consistently exceeded pipeline targets, delivered 30–40% SQL conversion rates, and strengthened cross-functional collaboration between marketing and sales teams in global markets. I specialize in identifying growth opportunities, building tailored engagement strategies, and enhancing product adoption across complex customer ecosystems. Fluent in English, German, and Tamil, I thrive in diverse, fast-paced environments and have a natural ability to build rapport across cultures and markets. Whether it’s aligning go-to-market strategies, supporting enterprise sales, or driving market expansion, I take a results-driven, customer-centric approach to business development. Let’s connect if you’re interested in discussing SaaS growth, enterprise expansion, or collaboration across international markets

Work experience

  • Customer Portfolio Manager

    Concentrix
    2025.08-Current(a year)
  • SDR – Driving Digital Strategy & UX Transformation for Enterprise DAM Solutions

    Cloudinary
    2020.12-2022.10(2 years)
  • Strategic Business Development Advisor

    Tricentis
    2020.01-2020.05(5 months)
  • Business Development Advisor

    Tricentis
    2019.07-2020.01(7 months)
  • Inside Sales Representative

    Bio-Techne
    2017.03-2018.12(2 years)
  • Specimen management and storage associate

    Q² Solutions
    2015.06-2017.03(2 years)
  • Phlebotomist

    Maxis Healthcare - Phlebotomy Training Specialists
    2012.11-2012.11
  • Receptionist

    Balham Doctors surgery
    2009.08-2009.10(3 months)

Educational experience

  • University of East London

    BSc (Hons), Biomedical Sciences
    2011.01-2015.01(4 years)
  • Cheam High School

    High School, Maths (A), German (A), Chemistry (B), Biology (B)
    2009.01-2011.01(2 years)
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