Work experience

• Warehouse Manager (P5)

  JD Logistics

  2022.01-Current

  (5 years)

  Lead end-to-end warehouse operations for a 400,000 sq. ft. fulfillment center, managing approximately 130 warehouse associates across two shifts while processing approximately 16,000 customer orders daily. Drive operational performance by monitoring KPIs, optimizing labor allocation, and coaching frontline leaders, consistently achieving 99.9% on-time shipment and 99.5% inventory accuracy. Lead daily operations meetings to review productivity, quality, labor utilization, and customer service metrics. Partner with HR on recruiting, onboarding, workforce planning, coaching, performance management, and leadership development. Collaborate with Transportation, Inventory Control, Customer Service, Safety, and IT teams to improve fulfillment performance. Foster a strong safety culture, contributing to 800+ consecutive days without a recordable safety incident. Led a cross-functional WMS optimization initiative that increased putaway productivity by 22%, improved storage utilization by 15%, and reduced labor requirements by approximately 1,280 hours per week.
• Warehouse Manager

  ALLSTARS CORPORATION

  2021.01-2022.01

  (a year)

  Managed warehouse operations for a 300,000 sq. ft. distribution center with 35–40 warehouse associates, consistently meeting daily shipping targets and maintaining efficient inventory control. Planned labor allocation and daily workflows to maximize productivity. Coordinated inbound and outbound transportation, including truckload and LTL shipments. Maintained inventory accuracy through cycle counting and standardized procedures. Trained, coached, and developed warehouse supervisors and associates.
• Warehouse Manager

  Kinghood International Logistics

  2020.05-2021.01

  (9 months)

  Managed warehouse operations for an 80,000 sq. ft. logistics facility with a team of 15 associates. Oversaw inbound, outbound, inventory control, shipping, and receiving. Managed inventory reporting, scheduling, and OSHA compliance.

Educational experience

• Ashland University

  Supply Chain Management & Human Resource Management

  2016.12-2020.11

  (4 years)
• Xi'an University of Architecture and Technology

  Chinese Education

  2010.12-2014.11

  (4 years)

Languages