(4 years 10 months)

(1 year 3 months) • Act as first HR contact in day to day People Operation and Benefit Specialist for a client group of 600. • Process Improvement: Identify the room for process simplicity across department. Coordinate with several functions to simplify the process for candidate pre-hire process. Ensure the white glove experience for each candidate before their first day. • On-boarding: Focusing on a best in class onboarding experience for all hires and hiring managers. Manage and facilitate all new hire onboarding experience for all states Office employees Pre-Hire and first day on-boarding arrangement, background check, orientation and new hire on-boarding survey. • Off-boarding: Manage the off boarding process for all states Office employees including but not limited to exit packet, final paycheck and exit interviews and analysis. • Benefits: manage day to day benefit related needs such as education of employees, enrollment support for new hires, education and programming around benefits, and Open Enrollment. Manage Weee points payout in a timely and accurate manner manually. PTO and LOA management for all states. • Immigration: Work directly with Immigration Attorney to apply for different types of work visas for new employees. • HR Dashboard: Created and prepare the HR Dashboard for the executives with Excel. • HRIS Data Integrity: Using excel and ADP WFN to maintain the employees data, including Pre-Hire, Status Change, Benefits eligibility and calculation. • Employee Engagement Programs: develop innovative employee engagement programs in partnership with HR Manager to enhance connectivity and job satisfaction for all our people. • Provide HR support in the corporate office. • Provide day-to-day support to the HR Manager in the People Ops and conduct the programs and processes such as performance review, compliance training, company surveys, resolving employee issues, etc.

(2 years 8 months) • Act as go-to person for stakeholder and employees for employment relations consultation. • Set up and facilitate New Hire Orientation process, including I-9, EDD and reporting to other states. • Set up HR policies, process and documentation. Provides advice and training to the employees. Facilitate annual policy review and update according to the latest labor law. • Set up and conduct voluntary exit interviews. • Design and implement recruiting process from needs analysis, screen resumes, to 60 days after on boarding by self-sourcing/prospect, interview coordination, candidate experience management. Average vacancy close cycle is 48 days with 90% close rate. • Plan and implement corporate HR initiatives on talent management initiatives and budgets. • Design and implementation of multiple programs across the client groups: leadership development, learning and development programs, talent management, workforce planning, employee recognition, corporate wise and sales incentive plan, employee engagement surveys, benefit plan changes etc. • Develop and lead annual focal review process and benefit plan. Execute payroll and benefit enrollment.

11 years 9 months (3 years 2 months) • Managed the HR staff in Shanghai, Guangzhou and Jinan, as well as Beijing, supporting employees countrywide • Worked directly with the Asia Pacific CEO, Global HR in MAN German Headquarters, and HR team in Volkswagen as Strategic Business Partner. Acted as a strategic business partner and an integral part of the senior management team, involved in business planning and rolling forecast. • Delivered full suite of HR services including recruitment, training and development, performance management, compensation and benefits, employee relations, and global mobility. • Was accountable for in-depth understanding of the team dynamics to provide analyses and recommendations for team readiness. • Employee satisfaction raised by 22% over 3 years. Won City Best Employer Awards for 2 years in a row. • Hired 3 senior candidates overseas annually with global mobility service provided. • Was responsible for recruiting, coaching, and developing HR team to provide HR services to internal customers as People Manager and HR Project Management • Partnered with internal and external trainers to develop training curriculum for every core employee, • Increased training coverage to 30% of employees, 8 hours annually per headcount and decreased spend by 3%.

(4 years 3 months) • Policy: Solely set up Company Policy, Employee Handbook, and full function HR process. • Communication: Provided direction and guidance to the CEO, managers, and all level employees on HR policies and procedures to ensure consistency and governance, ensuring that human resources was an integral part of the business strategy. • Talent Development: Facilitated talent management by creating processes for talent review, training program, and core talent team development. • Recruiting: Drove for all levels. Built up team with 15% increase annually. • C&B: Responsible for compensation and benefit strategy and budget planning. Executed annual comp focal to ensure internal and external equity. Executed monthly payroll and benefit.