Work experience

• English Teacher

  ugur school course

  2023.11-Current

  (2 years)

  As a Turkish Language Teacher in the Faculty of Education and having a TEFL certification, I also teach English. My responsibilities included: ‐ Teaching classes in grades 5, 6, 7, and 8, ‐ Preparing 8th grade students for high school entrance exams, ‐ Facilitating practice tests (fasikul test solutions), ‐ Working through question banks, ‐ Providing one‐on‐one tutoring.
• Receptionist

  Elegance Hotels International

  2023.11-Current

  (2 years)

  I work as a receptionist at the Front Office of Elegance Hotels International, a 5‐star city hotel. During the summer, the hotel primarily hosts foreign tourists. My responsibilities included: ‐ Managing check‐in/check‐out processes, ‐ Issuing invoices, ‐ Handling additional payment transactions, ‐ Resolving overbooking issues, ‐ Managing crisis situations effectively, ‐ Providing solutions to guest problems, ‐ Managing organization and wedding payment processes, entering revenue into the system, ‐ Ensuring immediate responses to guest requests.
• Front Office Supervisor/Manager

  Julian Forest Suites, Marmaris

  2022.05-2023.11

  (2 years)

  I worked as a Front Office Chief/Manager at Julian Forest Suites Hotel. My responsibilities included: ‐ Managing staff ‐ Organizing shift schedules ‐ Resolving overbooking issues ‐ Taking prompt actions to address guest issues ‐ Upselling additional services ‐ Ensuring guest satisfaction ‐ Establishing direct relationships with guests ‐ Gaining expertise in Elektra and Office programs ‐ Handling room blocking ‐ Implementing solution‐oriented policies ‐ Adapting to a fast‐paced and dynamic work environment
• Turkish/English Teacher

  Target Twelve Personal Development Course, Marmaris

  2022.10-2023.05

  (8 months)

  I worked as a Turkish and English teacher. My responsibilities included: ‐ Assisting students with their homework, ‐ Teaching Turkish and English lessons to middle school students in grades 5, 6, 7, and 8, ‐ Providing student counseling, ‐ Organizing in‐class activities, ‐ Establishing direct communication with students and parents.
• Turkish/English Teacher

  Tebessum Activity Course, Marmaris

  2021.10-2022.06

  (9 months)

  I worked as a Turkish and English teacher. My responsibilities included: ‐ Assisting students with their homework ‐ Teaching Turkish and English lessons to middle school students in grades 5, 6, 7, and 8
• Night Auditor

  Julian Forest Suites, Marmaris

  2021.06-2021.09

  (4 months)

  I worked as a Night Auditor. My responsibilities included: ‐ Managing guest check‐in and check‐out procedures ‐ Preparing end‐of‐day reports ‐ Upselling additional services (room upgrades, late check‐out, safe box, Wi‐Fi) ‐ Handling room blocking and room changes ‐ Taking prompt action on guest or room‐related issues during the night
• Night Auditor.

  Julian Club Hotel

  2019.04-2019.11

  (8 months)

  My responsibilities included: ‐Guest check‐in/check‐out processes ‐End‐of‐day reporting ‐Upselling services (upgrades, late check‐out, safe box, Wi‐Fi) Interests I enjoy bodybuilding, reading personal development books, conducting research. ‐Room blocking and room changes ‐Taking quick action on guest or room‐related issues during the night ‐Handling an average of 40‐50 room check‐ins independently Languages İngilizce Farsça
• Tourist Representative

  Dorado Tourism Agency, Marmaris

  2014.06-2016.09

  (2 years)

  I worked as a hotel guide and transfer agent at a tourism agency. The customer portfolio primarily consisted of Iranian clients.

Educational experience

• Giresun University

  Turkish Language Teaching

  2013.09-2019.01

  (5 years)

  I studied Turkish Language Teaching and gained strong skills in linguistics, language acquisition, and teaching methods. I completed internships in various schools, developing lesson plans and teaching Turkish to different age groups. I am passionate about language education and dedicated to helping students improve their language skills effectively.

Languages

Certificates